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Customer Communication

Customer Communication

The customer is always right, right? From customer support tools to handwritten card services, there are so many ways to make your users smile. 😊

Slack

Loom

Product Hunt

Intercom

Zoom

HubSpot

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Showing 1-15 of 1382 products

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Forum discussions

Poppins

How do you talk to your users?We all have heard the advice "Talk to your Users" and most of us try to do so but we struggle to do it the right way. Talking to customers is an art and it is more important than ever to stay close to your users. Opening up the discussion for the community to share their best practices on "Talking to Users/Customers"

14 comments•17 views

4yr ago

CoSupport AI

Would you pay more for a product with great support?

Most people think users choose products based on features or price. In reality, support decides who stays.

A cheaper tool becomes expensive fast when every issue turns into a ticket nightmare. Meanwhile, teams keep paying more for products that solve problems and support them when it matters.

Support is not a cost. It is part of the product experience. Fast replies build trust. Clear answers reduce churn. Companies that treat support as a growth lever win.

I really wonder these questions

39 comments•626 views

3mo ago

Keeping Customers Engaged Beyond Initial Sign-Up

All of us want customers on our platforms. However, a sign-up is very different from an engaged user who keeps returning and finding value over time.

Creating the right user experience, without being too intrusive, spammy, or in your face , can significantly improve engagement, increase conversions, and reduce churn. In my experience, a platform s success is defined far more by its active users than by the total number of people who have ever signed up.

Below are a few approaches I ve seen work well, along with some that haven t been as effective.

16 comments•55 views

9d ago

Chikka.ai

How often do you talk with your users/customers?All sorts of product bible s are talking about the importance of talking and listening to your customers or users. But let s be honest, how often do you really talk to your customers/users? When was the last time? And how was the communication conducted ?

10 comments•97 views

1yr ago

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