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Customer Communication

Customer Communication

The customer is always right, right? From customer support tools to handwritten card services, there are so many ways to make your users smile. 😊

Slack

Loom

Product Hunt

Intercom

Zoom

HubSpot

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Showing 1-15 of 1382 products

•••

Forum discussions

Poppins

How do you talk to your users?We all have heard the advice "Talk to your Users" and most of us try to do so but we struggle to do it the right way. Talking to customers is an art and it is more important than ever to stay close to your users. Opening up the discussion for the community to share their best practices on "Talking to Users/Customers"

14 comments•19 views

4yr ago

Pretty Prompt

The Real Challenge Isn’t Shipping. It’s Getting People to Care.

I used to think the hardest part of building a product was building the product.

Turns out, creating superfans is harder.

The real challenge is getting people to love your product:

8 comments•185 views

10d ago

CoSupport AI

Would you pay more for a product with great support?

Most people think users choose products based on features or price. In reality, support decides who stays.

A cheaper tool becomes expensive fast when every issue turns into a ticket nightmare. Meanwhile, teams keep paying more for products that solve problems and support them when it matters.

Support is not a cost. It is part of the product experience. Fast replies build trust. Clear answers reduce churn. Companies that treat support as a growth lever win.

I really wonder these questions

40 comments•630 views

4mo ago

Keeping Customers Engaged Beyond Initial Sign-Up

All of us want customers on our platforms. However, a sign-up is very different from an engaged user who keeps returning and finding value over time.

Creating the right user experience, without being too intrusive, spammy, or in your face , can significantly improve engagement, increase conversions, and reduce churn. In my experience, a platform s success is defined far more by its active users than by the total number of people who have ever signed up.

Below are a few approaches I ve seen work well, along with some that haven t been as effective.

16 comments•64 views

21d ago

See more forum threads

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