A lot has changed since we launched Ship 1.0, nearly a year ago. Since then, thousands of makers have used it to build an audience and communicate with over 2,000,000 early adopters. A few popular projects (like this one) use Ship to build a waitlist of more than 55,000 subscribers.
We’ve learned a TON from their feedback. This big update includes:
✅ New tools. Now you can create a Chat room with your community, useful for managing a small beta group or gathering feedback on a new feature.
✅ More customization. The most popular feature of Ship is our landing page creator, but some makers wanted to personalize their page even further. Now you can choose from three templates and customize everything from the background image to the button color to match your brand.
✅ AWS and Stripe perks. Those on Pro plans can unlock up to $5,000 in free AWS credits and instant access to Stripe Atlas + zero fees on the first $50,000 of transactions.
Our goal is to offer a single toolset to help makers build an audience, speak with their community, and ultimately ship better products. We’d love your feedback and feature suggestions.
P.S. The first person to spot the Doug reference in the video gets free Ship kitty stickers.
Reply here once you've spotted it. 😉
@yvoschaap feedback welcome!
Something I didn't mention that you might find useful: We're also introducing a way for you and your team (if you're working with multiple people) to share a public roadmap/list of goal for each projects. More on that in a few weeks. 😉
1. 7 day free trail deducted money instantly and now on changing the plan results in processing fee overhead. I lost some money due to this for Credit card processing.
2. Stripe Atlas and Stripe Processing Credit seems more like click bait. $500 for Stripe Atlas and limit for each type of subscription should be clearly mentioned in Product Hunt website.
3. AWS credit being conditional should be clearly mentioned in Product Hunt website.
Pros:
Monthly subscriptions are better for products needing short term ship features.
Cons:
Annual subscription does not include the exclusions clearly.
Thanks for the feedback, Shreyas! I wanted to take some time to respond to your input:
1. Sorry to hear this! You shouldn't have been charged during the 7 day free trial. I'll check with the team to make sure we're not missing a bug or edge case.
2. Ship doesn't advertise free Atlas access but perhaps we should make it even more clear. I wish we could convince Stripe to offer it for free but every new customer costs them money so that might be a stretch. 😃
3. AWS has some criteria (outside of our control) which we include in your dashboard, but please let us know if it's missing something. Of course if you signup for an annual plan and end up not being eligible for credits and want a refund, we're happy to do so.
Bummed we completely failed you on this one. If we can help with anything, shoot us a note at hello@producthunt.com or hit the chat bubble in the bottom right of this page.
We at Atoms, have been using Ship Pro since the beginning to build a waitlist for the shoes. 👟
Initially the goal was just to build a better sign up page that shows social validation. It turned out to be a lot more, we were able to get important info from our subscribers like their shoe size, location and exiting shoe experience. That level of engagement was key to build out the community and then we used Ship to send (not so) regular updates with behind the scene info and how we were approaching the product.
Thank you team – you built an amazing tool. It served us well and hoping to see more using it. 🙏🏽
or, rather: it was definitely not my sort of thing. I stopped reading them and either bounced when I saw it or subscribed based just on the link instead of read the fake "chat"
@ideasasylum we received a ton of feedback from people that liked and disliked the chat bubble landing page variation. We added two additional templates. Here's an example of the split template we're using now.
Report
"All The Best" to the people who've developed the Product as well as the future users.... Great Work...!!!
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1. 7 day free trail deducted money instantly and now on changing the plan results in processing fee overhead. I lost some money due to this for Credit card processing.
2. Stripe Atlas and Stripe Processing Credit seems more like click bait. $500 for Stripe Atlas and limit for each type of subscription should be clearly mentioned in Product Hunt website.
3. AWS credit being conditional should be clearly mentioned in Product Hunt website.
Pros:Monthly subscriptions are better for products needing short term ship features.
Cons:Annual subscription does not include the exclusions clearly.
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