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14h ago

Everyone is racing to build AI agents. I keep wondering if that's the wrong race.

Scroll the leaderboard right now and you can predict the next launch before you see it. It's an AI coworker. It lives in your Slack. It answers for you, drafts for you, books for you, follows up for you. The pitch is always the same: do more, automatically, so you don't have to.

I've been building long enough to feel the pull of that pitch. "Indispensable" is a comforting word. It sounds like a moat. It fundraises well.

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14d ago

We made our AI forget everything every 30 days. Users started sharing more.

When we first built Murror, we stored every journal entry forever. More data meant better emotional pattern detection, smarter insights, richer reflections.

Our AI kept getting better. Our users kept getting quieter.

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12d ago

I shipped a feature I can’t fully explain to my own team.

Something weird happened last week.

I ve been working on another product alongside Murror a side project we re experimenting with, built almost entirely through AI. I m not a developer. I can t read most of the codebase. But I shipped a feature that three users have already told me feels exactly right.

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5d ago

The feature our users keep asking for is the one we'll never build.

Every week we get the same request: "Can I just talk to the AI?"

They want a chat interface. A back-and-forth. Something that feels like texting a therapist at 2am. And honestly, it would be the easiest feature we could build. The AI is already there. The conversation engine exists. We could ship it in a week.

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8d ago

The best AI feature we ever built does nothing.

Six months ago we added a pause to Murror.

After you finish a journal entry, the AI waits. No instant analysis. No immediate insight. Just a small animation and 8 seconds of silence.

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19d ago

We built the wrong feature for 3 months. Our most-requested feature told us.

For three months, the #1 feature request in Murror was "let me share my journal entries with my partner."

It made perfect sense. Murror helps you understand your emotions and relationships. Sharing seemed like the obvious next step. Our roadmap was built around it. We designed the UI, built the sharing flow, even wrote the notification copy.

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2mo ago

Our most engaged users weren't our best users. They were our most anxious ones.

For months, we celebrated our power users at Murror the ones journaling every day, sometimes multiple times a day. They had the highest session times, the most entries, the best retention curves. On paper, they were our success story.

Then we started reading what they were actually writing.

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10d ago

Our most active users aren't our healthiest users. We had to reckon with that.

Last month I pulled our engagement data expecting to celebrate. Daily active users up. Session length up. Entries per week up. Every growth chart pointed right and up.

Then I read what our most active users were actually writing.

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4mo ago

The biggest lie in product building: "ship fast, learn later"

Everyone tells you to ship fast. Move fast and break things. Get to market before someone else does.

I believed this for a long time. When we were building Murror, speed was everything. We pushed features weekly, sometimes daily. We celebrated every deploy like a small victory.

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23d ago

We stopped calling Murror an "AI app." Downloads tripled.

For the first year, we marketed Murror as an "AI-powered emotional companion." It was technically accurate. It was also the worst positioning decision we made.

Here's what happened: people who downloaded expecting an AI chatbot were confused. Murror doesn't chat with you -- it helps you journal, reflect, and understand patterns in your relationships. They'd open the app, look for the chat bubble, and leave within 30 seconds.

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