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    The best user research tools to use in 2024

    What are user research tools?

    User research tools help teams gather insights directly from users to better understand their behaviors, preferences, and pain points. These tools enable businesses to conduct surveys, interviews, usability tests, and analyze user interactions, providing valuable data for improving products and services. By collecting feedback and tracking user behavior, teams can make informed, user-centered decisions during the design and development process.

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    Insighto
    • Overview
    • Shoutouts
    • Reviews
    • Launches

    Collect feedback from your customers, prioritize features, and build a product users love.

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    Hotjar
    • Overview
    • Shoutouts
    • Reviews
    • Launches

    Hotjar’s visual insights, user feedback, and live interviews show you what site visitors do, and why they do it. Access all the insights you need in one place and join 1.1 million websites in 180+ countries who already use Hotjar to turn their clicks into conversions. Install a single script and get started for free.

    Canny
    • Overview
    • Shoutouts
    • Reviews
    • Launches

    Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap. Helping teams listen to their users to build better products. Feedback is the breakfast of champions.

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    Userflow
    • Overview
    • Shoutouts
    • Reviews
    • Launches

    Build truly sophisticated user onboarding experiences. React to any element or event in your app using “if this, then that” rules, do branching, and segmentation of users.

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    Features.Vote
    • Overview
    • Shoutouts
    • Reviews
    • Launches

    Let your users post and vote on features they want, driving your product's growth with precision and clarity. 🚀

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    Featurebase
    • Overview
    • Shoutouts
    • Reviews
    • Launches

    Featurebase helps you understand what ideas or problems your customers have about your product and, therefore, helps you steer your startup in the right direction. You can capture all their feedback, bug reports and feature requests on a public board.

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    FullStory
    • Overview
    • Shoutouts
    • Reviews
    • Launches

    FullStory is your digital experience analytics platform for on-the-fly funnels, pixel-perfect replay, custom events, heat maps, advanced search, Dev Tools, and more.

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    • Overview
    • Shoutouts
    • Reviews
    • Launches

    Working out what features your customers want is messy business. Frill makes light work of collecting, prioritising and communicating these feature updates.

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    Maze
    • Overview
    • Reviews
    • Launches

    Maze is a user testing platform that turns your prototype into actionable insights from real users, bringing confidence to the design process.

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    Instabug
    • Overview
    • Reviews
    • Launches

    Instabug empowers mobile teams test new features, improve app quality, and collect actionable feedback from users across the entire mobile development lifecycle

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