Top reviewed user research products
Frequently asked questions about User research
Real answers from real users, pulled straight from launch discussions, forums, and reviews.
TheySaid offers a free plan and paid plans starting at $49/month. For small product teams that’s a common pattern: start free or on a low monthly plan, then scale up as you add seats or collect more responses. Key points to check before committing:
- Pricing metrics: seats and responses typically drive cost.
- Feature gating: higher tiers unlock AI moderation, deeper tests, and summary features.
- Add‑ons: reviewers asked for flexible response add‑ons instead of full plan upgrades—useful if you run occasional large rounds.
If you’re doing occasional betas, the free/$49 tier is usually enough to start.
TheySaid and Dovetail both offer export/sync options, but support varies by platform and plan. Key points from users and makers:
- TheySaid: chat export is available (chat plan) and even free plans can share conversation links; built-in integrations with Salesforce and HubSpot, and Slack/CRM integrations are planned.
- Dovetail: workspace-level integrations (Slack, soon Teams), plus ingest/embed with G‑Suite and Notion; searchable insights hub for downstream use.
Neither thread explicitly confirms native Jira/GitHub/analytics syncs — check each vendor’s integrations page or contact their support for direct Jira/GitHub or analytics connectors.










































