Working out what features your customers want is messy business. Frill makes light work of collecting, prioritising and communicating these feature updates.
The community submitted 10 reviews to tell
us what they like about Frill, what Frill can do better, and
more.
5.0
Based on 10 reviews
Review Frill?
Reviewers describe Frill as a simple, polished way to collect ideas, let users vote, and share a public roadmap without the clunky feel they saw in tools like Nolt, FeedBear, HelloNext, Trello, or homemade setups. They especially like the embeddable feedback, roadmap, and announcement widgets, plus quick setup and practical integrations such as SSO, themes, Canny import, webhooks, Jira, and Trello. The feedback here is entirely positive, with one reviewer also praising the co-founder for listening closely and shipping requested features.
+7
Summarized with AI
Pros
Cons
Viktor.comAn AI coworker that actually does the work
It's been a while since I wanted to have a tool that would allow my users to submit ideas, to vote for them, but also to display the roadmaps of my SAAS other than on Trello (as everyone does for ease️).
Of course, I have already seen CEOs go through tools like Nolt, FeedBear or HelloNext or even use "homemade" solutions like WooCommerce does with its 'ideas' subdomain, but all of them turned me off by their side "gas factory".
Frill is a game changer, literally, all of a sudden submitting ideas, sharing them, voting for them, getting reports… becomes fun! All of a sudden your roadmap becomes attractive. All of a sudden my users feel involved, they are motivated to co-build with me the products or services they expect, and I never got that before Frill.
Take the plunge, you won't regret it, especially since Michael Hill the co-founder does what he sells: he is very attentive to his users to implement the features they expect and even more!
What's great
customer service (2)customer engagement (2)community involvement (1)feedback collection (6)feature request management (3)product roadmap management (5)upvoting system (2)
Congrats on your PH launch, Mike! Frill’s embeddable widgets—feedback, roadmap, announcements—all set up in 2 minutes? That’s seriously cool. Love how it blends SSO, themes, Canny import, webhooks + Jira/Trello. Well done!
Frill allows us to engage our user communities by gathering bug reports and feedback on ideas, upvoting confirmed roadmap milestones and updating statuses. We send Frill update notifications into Slack, to know whenever an idea or report is submitted which allows us to stay on our toes. We now have a clear idea on what developments to prioritise as we continue building.
I love frill. We are using it for gathering feature requests from our customers and to show our roadmap. Excited to see more features and the updates in future! :)
Frill provides an all-in-one solution for collecting user feedback, feature requests, and managing product roadmaps. It delivers value by creating a direct line to customer needs while transparently communicating your development priorities.