SnoopReport

Thank you, please share more details about your experience, reports accuracy e.t.c.

Hello Dania, could you please provide us with more detailed description? Please reply here or email us at support@snoopreport.com and we will solve your problem. Service is working perfectly as of today.

Dania, Please let me know how we did

Hello, thank you for your request. Please go to Dashboard -> Settings -> Discontinue subscription link on the bottom of the page. Our support both email and phone are 24/7 and you can ask them to cancel your subscription as well.

Was our support helpful? Please share your experience

Dear Mariusz, could you please specify what in the unsubscribing process is misleading? We are always looking for the ways to make our interface better, your factual feedback will be much appreciated. Normally you go to Settings - click the "Discontinue subscription" link on the bottom of the page and answer two questions, it should not take long and never required any fee. Alternatively you can always hit our support via email or phone and they will do it for you. If you feel like you spend more that you expected, please let us know at support@snoopreport.com and we'll refund a payments you don't feel comfortable about.

Dear Snoopreport user, There's only one case when we are unable to track this account is when it's private at the time you are adding it in our dashboard. We respect privacy and do not track private accounts, it is properly disclosed on the main page, in FAQ, in Terms of Service and even during the subscription process. If an account is public now, you will be able to add it and start tracking. Please note that if an account becomes private after tracking is started, you will only see the portion of likes performed while an account was public. Anyways, if you feel like we did not communicate a private accounts approach right, please contact out support and we'll refund all payments you don't feel comfortable about. Please let me know if this issue is resolved.

Dear Kim, could you please provide a details? Our reports are 100% accurate and always been that way. If we say someone liked specific post it's 100% true, we double check it and give a firm guarantee. The only case scenario I see is if at the time of our observation a post was liked but was unliked thereafter, this accounts to 0.01% of cases and is very unlikely as as I said before we double check the likes some some time after. The other problem you might be referring to is we do not collect 100% of likes, that is true and it is practically impossible, success rate varies, we properly disclose this fact in our Terms of Service. We encourage you to specify details of inaccuracies you faced via publicly available reply here so we can provide a public reply as well.

Dear Malone, thank you for your review and please let me know if you need any assistance.