The best customer loyalty platforms in 2026

excels for data-driven lifecycle messaging—ideal for onboarding, reactivation, and cross-channel nudges with granular segmentation. suits conversion-focused teams, simplifying testimonial capture (video/text), sentiment tagging, and no‑code embeds to amplify social proof. For product-led loops, centralizes feedback, prioritization, and release comms via boards, roadmaps, and announcements—great for closing the loop and signaling progress to engaged communities.