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Naoma AI Demo Agent - The video AI demo agent for B2B SaaS for immediate demos

Turn “Book a demo” into “Get an AI demo now.” Naoma is the first video AI demo agent for B2B SaaS that delivers live, personalized demos in-browser 24/7 in any language. It clicks through real product flows, answers questions, qualifies prospects, and routes them to CRM, sales calendar, or checkout. Choose the avatar style: human-like, branded mascot, or a more formal look to engage your prospects.

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Wasil Abdal

Just took Naoma for a spin—the instant, personalised demo flow is incredibly smooth, and the multilingual support in 33 languages is a killer feature for global SaaS teams! My main curiosity is about handling complex technical questions: How deep does the product knowledge go when a prospect asks something very specific or an edge case that's not in the standard script? Can it pull real-time info from a knowledge base or documentation mid-conversation to give accurate answers?

Dmitry Zakharov

@wasil_abdal Really glad the experience landed well — and great question, this is one we get a lot.

The short answer: yes. Naoma can pull from your product documentation, knowledge base, and custom content we configure during onboarding. So when a prospect asks something specific or off-script, it's not guessing — it's drawing from the actual source material your team has built.

The depth depends on what we load in during setup. Our team works closely with each customer to map out the key scenarios, edge cases, and technical questions their ICP typically asks. The more thorough that foundation, the better the demo handles complexity.

That said — we're honest about the limits. For truly unusual edge cases or highly technical architecture questions, Naoma is designed to recognize when a human needs to step in and route accordingly. The goal isn't to replace that conversation, it's to make sure it happens with a prospect who's already warm and informed.

Would love to dig into your specific use case if you want to pressure-test it further. 🙏

Anna Bunina

@wasil_abdal Thank you!

David Klassen

@wasil_abdal yes, we support uploading the knowledge base and other documentation

Dima Ivanouski

@wasil_abdal really glad the experience landed well, and great question on the knowledge depth.

Naoma pulls from a knowledge base we configure during setup - product documentation, FAQs, common objections, pricing, edge cases. The more context you give it, the sharper it gets. It’s less about a “standard script” and more about how well you’ve briefed it, similar to onboarding a new rep.

For real-time dynamic data: live pricing changes, feature flags, account-specific info - that requires integration with your existing systems, which we support.

And when it hits a genuinely complex edge case it can’t answer confidently? It hands off gracefully rather than guessing. In our experience that moment, done well, actually increases trust rather than breaking it.

Would love to hear what is your specific use case.

Joao Seabra
💎 Pixel perfection

The scheduling step kills momentum at exactly the wrong moment, when a prospect is most curious and most ready to engage.

The 10-20% visitor-to-demo conversion stat is quite impressive - what was your sample? Most SaaS websites convert visitors to signups at 1-5%, so getting someone into an actual product walkthrough at that rate would be a meaningful shift in how the top of funnel works.

The trust question you're asking is the right one. For me it comes down to two things: how well the agent handles the moment it doesn't know the answer, and whether it can detect when a prospect is genuinely evaluating vs. just poking around. A graceful "let me connect you with someone who can answer that" beats a hallucinated response every time.

Curious whether Naoma is designed for established SaaS with complex flows or also works for early stage products where the demo itself is still evolving, and how would it work when new features are added into the workflow. Congrats on the launch!

Dima Ivanouski

@joao_seabra Thank you, and great questions, these go straight to the core of what we've been working through.

On the sample: the 10-20% is from early pilots across a handful of B2B SaaS companies - small sample, so we're careful not to overgeneralize. But the directional signal is consistent: when you remove the scheduling friction and replace it with an instant conversation, a meaningful share of visitors who would have bounced actually engage.

On handling unknowns I fully agree. A confident hallucination is worse than an honest handoff. Naoma is designed to recognize the boundary and route gracefully to a human when it hits it. That moment, done well, actually builds trust rather than breaking it.

On early-stage products: Naoma works best when there's enough product to show, but it doesn't require a polished, static flow. When features change, you update the agent. It's closer to briefing a new rep than rebuilding a product tour.

Anna Bunina

@joao_seabra Thank you!

Dmitry Zakharov

@joao_seabra Joao, thank you for your support!

Maurice

wow, impressive!

Dmitry Zakharov

@mauricevv thank you! Wanna try it?

Anna Bunina

@mauricevv Many thanks!

David Klassen

@mauricevv thank you

Dima Ivanouski

@mauricevv thanks! Impressive indeed!

Alena Korpula

Testing Naoma right now for our product, and it looks great! Good luck, guys!

Anna Bunina

@alena_korpula Thanks so much for the feedback!

Dmitry Zakharov

@alena_korpula thank you for your trust and support!

David Klassen

@alena_korpula thanks a lot for your support

Dima Ivanouski

@alena_korpula thanks for the feedback!

Mehmet Kerem Mutlu
Congratulations! The "instant demo vs. wait 5 days" reframe is spot on. Curious what's the average session length? Do most prospects watch the full demo or drop off at a specific point?
Anna Bunina
Dmitry Zakharov

@mehmet_kerem_mutlu Great question — and one we track closely.

We don't share specific metrics publicly, but here's what we can say:

There is a bounce rate — some prospects drop off in the first 30 seconds. But that number is consistently lower than the average no-show rate for traditional scheduled demos. A prospect who never shows up costs you just as much as one who clicks away in 20 seconds — except with the AI demo you at least got them in the door.

For prospects who engage past that point, average session length runs over 6 minutes depending on the product. That's a real, active conversation — not passive video watching.

And to your point about drop-offs — we actually built our pricing around this. We only charge for demos over 3 minutes. If someone bounces early, it doesn't count. We think that's the only fair way to do it.

Mehmet Kerem Mutlu

@dmitry_zakharov_ai Smart pricing model. Only charging for real engagement makes sense. Thanks for the detailed answer!

Dmitry Zakharov
David Klassen
Dima Ivanouski

@mehmet_kerem_mutlu thanks for the comment and questions! See that Dmitry has already addressed this

Islam Midov

Looks very nice. Good luck with the launch! Curious to what average check is that tailored

Dmitry Zakharov

@islam_midov hi Islam and thank you for your question. Get demo now and if U'd like - book a demo with our sales team. We'll show you our pricing.

David Klassen

@islam_midov Thank you!

Dima Ivanouski

@islam_midov thanks for the support - to be honest, we are still trying to figure it out. But the target price is $10 per demo from 3+ minutes

Anna Bunina

@islam_midov Many thanks!

Jozsef Orsos

Interesting concept — how does it handle objections or off-script questions during the demo?

Anna Bunina

@jozsef_orsos thank you!

Dmitry Zakharov

@jozsef_orsos we connect a client's knowledge base. So Naoma can successfully handle even difficult technical questions.

Jozsef Orsos

@dmitry_zakharov_ai smart approach! feeding it the knowledge base removes the biggest risk with AI demos. Does it flag when it hits the edges of what it knows, or does it always attempt an answer?

Dmitry Zakharov

@jozsef_orsos It flags — that's a hard requirement for us, not a nice-to-have.

Confidently wrong is the worst outcome in a demo context. If a prospect walks away with a false impression of what the product does, you haven't accelerated the funnel — you've poisoned it.

When Naoma hits the edge of the knowledge base, it acknowledges it explicitly and routes accordingly — either captures the question for a rep follow-up or books a call on the spot. The prospect always knows they'll get a real answer, just from a human.

The interesting side effect: those edge cases become a feedback loop. Every question Naoma couldn't answer confidently gets flagged for the team. Most customers end up with a significantly more complete knowledge base after the first few weeks than they started with.

David Klassen

@jozsef_orsos Naoma can use the knowledge base and sales playbooks to handle objections the same way the human sales-rep would

Jozsef Orsos

@david_klassen that's the key insight. it's only as good as what you feed it. Sales playbooks are a clever addition. Bookmarking this for when we need demos at scale.

David Klassen

@jozsef_orsos Thanks! Happy to connect when the timing is right, feel free to reach out directly.

Dima Ivanouski

@jozsef_orsos thanks! It handles all the questions it has in knowledge base. If someone is trying to simply goof around or jailbreak it, the agent will return them back to the topic - we implemented some guardrails for that.

Davit Svanidze
💎 Pixel perfection

I wouldn't overpromise on this "in any language" :) Beyond major languages AI can get really sloppy. Another concern here is (obviously) losing human touch with your potential customers. Its kind of tradeoff between get demo now by AI or get demo later by person. But if you are drowning in demo requests and can't handle the volume, great tool! Good luck!

Dmitry Zakharov

@davitausberlin Yes, good points! Thank you!

David Klassen

@davitausberlin Thank you!

Dima Ivanouski

@davitausberlin, fair points on both - appreciate the candid feedback.

On languages: you're right to flag it. To be precise, Naoma currently handles 33 languages well. Beyond that we'd rather be honest than overpromise.

On the human touch tradeoff: I'd slightly reframe it. It's not AI demo now vs human demo later - it's AI demo now vs no conversation at all for most visitors. The majority of people who hit "Book a Demo" never show up to the call. Naoma captures that lost conversation, not replaces the human one. The rep still handles the high-value stage.

And yes, if you're drowning in volume it's an obvious fit. But the more interesting case is actually the opposite: companies with decent traffic and almost no inbound pipeline, because the friction is killing intent before it ever reaches a human.

Thanks for the thoughtful pushback - this is exactly the conversation worth having.

Davit Svanidze

@dzmitry_ivanouski Thanks Dima, now I have full picture. I'll give a try!

Dima Ivanouski

@davitausberlin thanks again!

Anna Bunina

@davitausberlin Thank you!

John Olorunfemi

Love the idea behind it. This is something I can get behind, something that can be useful for my own products ☺️

I assume it's a monthly subscription, am I right?

Once again, well done

Dmitry Zakharov

@thegoodb0rg hi and thank you for your question. It's a usage based model with monthly packages

David Klassen

@thegoodb0rg thank you. We have different pricing options, I guess it would be better to discuss this with @dzmitry_ivanouski

Dima Ivanouski

@thegoodb0rg happy to chat in details on how we can tailor our agent for your products

Anna Bunina

@thegoodb0rg Thank you!

Dzianis Yatsenka

Cool product, congratulations on the launch.

What languages does Naoma support?

David Klassen

@dzianis_yatsenka Hi, thank you. We support 30+ languages, including English, Spanish, French, German, Portuguese, Hindi, Japanese, Korean, Chinese, Arabic, and more

Anna Bunina

@dzianis_yatsenka Thank you!

Dmitry Zakharov

@dzianis_yatsenka thanks for your great question, Naoma supports 30+ languages.

Dima Ivanouski

@dzianis_yatsenka thanks for the support, first of all!
I was thinking if we can collaborate on the data from non-native English speakers? Just an idea - saying it out loud :-)