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ProductBridge - AI-native customer support and feedback agent

Most teams run a helpdesk, a feedback board and a survey tool, then copy between them all week. ProductBridge is one system. An AI agent answers support chats from your help center, calls your APIs via tools, workflows and MCP, and hands off when it should. Every chat, survey and vote is captured, deduplicated and scored by reach and revenue, so your roadmap runs on evidence, not opinions. Ship it and everyone who asked is notified. MCP for Claude, ChatGPT and Cursor. Flat pricing, free plan.

What would make you switch from Canny or Featurebase?

We ve been building ProductBridge as an AI-native alternative to traditional customer-feedback tools.

But we don t want polite founder feedback.

ProductBridge - Agent that collects feedback across multiple platforms

Your feedback is everywhere — Slack threads, Intercom support tickets, review sites, DMs. ProductBridge's AI agent collects it all automatically, organizes it, deduplicates, and helps your team ship what users actually want. Users request features, upvote, and watch ideas move through your public roadmap. Teams prioritize with data, publish changelogs, and auto-notify users when their feature ships. One platform. Complete feedback loop. Flat pricing. No seat fees. No surprises. Ever.

What's the worst piece of feedback you've ever received that turned into your best feature?

We've all been there.

A user submits feedback that makes you roll your eyes. Maybe it sounds unreasonable, or oddly specific, or feels like too much efforts. You almost ignore it and then something clicks.