... everyone! I'm the founder of Kevor, and today I officially opened its private beta. Kevor is an AI powered onboarding analysis platform for HR and People Operations teams. It helps organizations understand and improve their existing employee onboarding

... spent months building an automated product tour so users could sign up and set everything up themselves. Drop-off rates were still brutal at step three. Out of desperation, we removed self-serve onboarding for new accounts and forced a quick 10-minute strategy call before setup. Conversions from signup to paid went up, and churn dropped by half. Are self-serve flows overhyped for complex tools, or is manual onboarding

... week, a massive chunk of new signups drop off right at step two of our interactive setup wizard even though it only takes sixty seconds to complete. we thought adding helpful tooltips and step-by-step guides would make onboarding seamless, but it seems like every extra click just increases overall user friction. how do you audit your first-time user experience to figure out what is actually causing drop-offs versus

... sign-up flow. But tracking analytics showed that users who didn't complete setup within their first 15 minutes almost never came back. Adding just one required setup screen cut our drop off rate significantly. Do you prefer keeping onboarding completely frictionless, or is adding a bit of friction worth it if it guides users to value faster ...

... Someone told me they almost quit during onboarding. Not because it was broken. Because they could not tell if they were doing it right. There was no feedback, no confirmation, no sense of progress. Just steps that seemed to accept input and move on without telling them whether the input was correct. I had built onboarding

... have a multi-step onboarding wizard in Next.js that ends on a generated result page. All my checks passed. Then I finished the flow by hand, pressed the browser Back button on the result page, and landed in onboarding

... painful. Users were getting completely stuck on things we assumed were intuitive, dropping off before they even touched our primary feature. For builders and indie hackers: what methods or tools finally opened your eyes to your own onboarding blind spots? Comment from George Basov(@gbasovv): Two rules from my onboarding

... accounts are going dormant almost immediately, panic usually sets in. The knee-jerk reaction is to completely freeze feature development and overhaul everything, which usually just stalls the whole company. We had to figure out how to patch the onboarding leaks while still keeping things moving forward. For founders who managed to transition from top-of-funnel acquisition to real retention, what was the first actual change you made that worked ...

... automated our entire onboarding process to let users jump straight into the app without talking to anyone. But our conversion rates plummeted because user got confused by complex settings and gave up before seeing the core value. It made me realize that removing friction sometimes removes the guidance people actually need to succeed. How do you strike the right balance between a fully self-serve signup flow and high-touch human onboarding

... they churned within 48 hours because they had no idea how to set up their workspace. Adding a bit of purposeful friction (like a quick setup wizard) actually improved our long-term retention. It made me realize that fast onboarding isn't always better onboarding

... been paying closer attention to onboarding flows lately. A pattern I keep noticing is that products often try to explain everything before the user has done anything. Feature tours, tooltips, welcome screens, setup questions all before the user has experienced the core value. I used to assume more explanation meant less confusion. Now I m not so sure. The products I remember most clearly tend to get me to one useful action first, then explain things when they become relevant ... ... interested in how other makers think about this: At what point does helpful onboarding

... Noticed a weird pattern recently. A lot of users finish every onboarding step look around for two minutes and then never log in again. Meanwhile some people just click skip on everything find one useful feature right away and become daily users. Tracked completion rates for months thinking it meant success but it doesn't seem linked to actual retention at all. Are you guys trcking onboarding

... immediately jump into our roadmap and build whatever feature they asked for. But after reading through dozens of exit surveys, we realized a hard truth: lack of features almost never drives people away. They churn because we made onboarding too complex and didn't help them build a daily habit around our tool. They didn't lose interest in the problem; they just gave up on our setup process. Do users leave because your app lacks power, or because ...

... creating an account A ready-made plan should be available immediately The product shows too many features before demonstrating its core value For founders who have dealt with a similar problem: How did you separate poor targeting from poor onboarding? Which event did you use as your activation metric? Did delaying registration improve activation? What qualitative or quantitative data would you collect before changing the onboarding

... account. Three things I'd love your take on: Is it clear within a few seconds what the product is for? Does separating facts from assumptions feel useful, or like extra work? Where would you drop off in the onboarding? It's live here if you want to try it: https://www.producthunt.com/prod... It's an early beta, so blunt feedback is the most useful kind ...

... that no tweaks to the subject line have managed to change. I used to equate open rate with interest level. Now I realize that all it means is that our subject lines were good and that we sucked at onboarding. Anyone who has ever had to deal with a problem like this, was the solution something to do with the email, the timing, or something about the product itself that emails couldn't solve ...

... facing an onboarding challenge with an invite-based B2B platform Our customers invite external partners who need to accept an invitation, create a profile and configure their account before they can begin collaborating Today, this often requires a demo involving both companies That works when a customer has a few partners, but becomes difficult when they need to onboard

... Watch the full onboarding video here: This is the first thing every new Votap user goes through after downloading the app, and it s about to become one of my biggest focuses. Over the next few weeks, I ll be working on making this flow faster, smoother and better at turning a download into someone who actually sticks around and uses Votap. I d love some outside eyes on it. How are the visuals? Does the flow ...

... them a simple starting task let them explore everything themselves use videos/tutorials hide most features until they need them or something completely different? Especially interested in products that are not immediately obvious in the first minute . How do you onboard users into something complex? Comment from Karina(@karina32): We're building Protocall (messenger + calls + calendar in one place), and ended up mixing a couple of these: on first use, we show inline hint messages inside the chat itself explaining what ... ... adana): @alieksia  Wow, nice! Is it your own tool, or you integrating an existing one? Comment from Iggy Love(@iggy_love): It's useful to cover basics of Education Design/Learning Experience Design - this helps break down challenge of onboarding

... first 200 users were door to door. I called my school friends, my ex-colleagues, my university mates, people I met on networking events. Anyone that (kinda) fit my ICP and would respond to my message. 2/ Manual onboarding on calls My co-founders and I manually onboarded

... everyone! Coming off our launch last week, we spent some time digging into our analytics for SoundGate and one metric really stood out: our onboarding drop-off rate is sitting at less than 1%. When we originally sat down to design that first user interaction, we spent a massive amount of time debating and refining the experience. It is incredibly tempting to use onboarding

... assumed people would understand our onboarding because it seemed obvious to us. They didn't. Almost everyone paused on the same screen because we were asking them to make a decision before explaining why it mattered. Changing the order of two steps made the whole flow feel much simpler. It reminded me that founders already know their product. New users don't. Have you found any usability issues that only became obvious after watching someone use your product? Comment from ...

... want help right there, in the moment. That insight led us to build NINA , an AI assistant that lives inside the product and guides users step by step using the live interface. I'm curious how other builders approach onboarding: What's been the biggest challenge for your users? Have documentation and videos been enough? If you could redesign your onboarding

... week ago I posted here about onboarding the first 30 FounderFlow members personally instead of opening a public signup. The part that actually surprised me was not the onboarding

... Polished onboarding can still be confusing if each step feels like a surprise. After the first action, ask a new user what they think will happen next. Their prediction exposes whether the product's mental model is clear before completion rates do. If five people finish but all five expected a different result, the funnel is technically working and the product is still teaching the wrong thing. Where in your onboarding