Jennifer McKnight

API Tools, DevOps Automation

About

DevOps engineer and open-source enthusiast building developer productivity tools. Specializing in lightweight API testing clients, mock server generators, and environment variable management. Always focused on streamlining backend workflows and cutting setup time for technical teams.

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Tastemaker

Gone streaking

Forums

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1d ago

why do users sign up with huge interest but drop off right during the onboarding setup?

Looking at our analytics last week, a massive chunk of new signups drop off right at step two of our interactive setup wizard even though it only takes sixty seconds to complete.

we thought adding helpful tooltips and step-by-step guides would make onboarding seamless, but it seems like every extra click just increases overall user friction.

how do you audit your first-time user experience to figure out what is actually causing drop-offs versus what is just passive friction?

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10d ago

APP LAB 1.2 is live – Try the complete IT management demo

Hi Product Hunt

I'm an independent developer building APP LAB for small companies where IT is one or two people looking after everyone else. In most of those places the "asset register" is a spreadsheet, tickets arrive by e-mail, and when someone leaves nobody is sure which laptop, monitor and licences should come back.