Tandem 2.0 - Unlock serendipity with the most powerful virtual office
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Tandem is a virtual office to connect effortlessly with your distributed or hybrid team. See who’s around, talk in one click. Unlock serendipity and real-time collaboration.
@rajiv_ayyangar Rajiv, I just love cool products like Tandem! You are inspiring me=) Really. I'm following you for a long time.
We are going to launch on Product Hunt when we have the first 30-40 paying customers. I think it will be in a few months.
@rajiv_ayyangar Thank you, Rajiv! I really appreciate it! 🙏🙂
You can join the Beta list on https://getlanding.io. I will send an email about our launch.
We've been using Tandem for over year and honestly I don't know how we could live with out it as a remote team. I'm super impressed with the product y'all have built and can't wait so see what you ship next.
@rajiv_ayyangar I applaud you for keeping up the grind while being in this ruthless, saturated, and bigco-dominated space. I'm curious what keeps you going?
I have been in this space (and I think I know it pretty well) and my big learning is that new features don't drive sustainable growth with minimal churn. At Facemoji (20 ppl, multiple timezones, 100% remote), we use a combination of Slack/Discord/Zoom/Google Meet/Telegram/WhatsApp and we all hate this fragmentation across apps but we're not gonna switch because of high-fives, rooms, or instant interactive screen share. I don't know what will make us switch tbh... Zoom has great quality/performance, Slack is great at async, Telegram, and WhatsApp are great on mobile... you know? We want to streamline this, but haven't seen a reason/ammunition to sell this to others yet that would be truly 10X our flow and fix the fragmentation problem.
Obviously, humans are fundamentally wired to hate changes if they don't understand... and I feel like nobody is realllllly, truly focused on that (given the current market landscape) even though there seems to be a new entrant into this space every week and others adding/cluttering existing UI with more features—which only leads to being disrupted later with an Apple-simplistic product that feels fresh bc of simple UX.
How do you make this cohort (I believe it's a big one) of companies switch to something new? 🤔
@robinraszka amazing question. tldr: we earn the switch through relentless iteration + innovation. We started with a simple thesis: if we focus on internal, realtime communications, increase Presence, and drastically remove Friction, we'll give teams what they're looking for: the feeling of working together, even more so than in an office.
In practice, this isn't enough. You need to remove the blockers to switching (e.g. build parity with Meet/Zoom in reliability, virtual backgrounds, cross-platform support, calendar/meeting integrations, mobile support), and also make the new experience so good, for everyone on the team, that even the skeptics switch. It's a high bar, but for many companies, we're clearing it. And we're just getting started.
We've prototyped ways to collaborate that feel 100x better than in-person, but are too radical or confusing to be widely adopted. As we push further into presence and reducing friction, pretty soon it will seem absolutely insane to the whole world that we once used clunky conference calls to talk with teammates. Without the virtual office, you'll feel slow, blind, and alone.
In other words: We've seen the future, and our early teams have seen it too, and that inspires us to make it happen in a way that everyone, at every company, can benefit from.
@rajiv_ayyangar Thanks for taking the time to respond :) I think it's a good pitch, but I struggle to imagine how this mindset might actually convert e.g. you basically have ~1 min to convince a new user TO give it a few more minutes. Most people entering the new user funnel won't even get so far in the journey to appreciate your "relentless iteration + innovation"—which is great, I applaud you for that, if you can keep it going for years, you will eventually make it in this state or totally different iteration of the product, I'm sure of that.
Less friction, virtual backgrounds, calendar/meeting integrations, mobile support—feature parity—are mirages and time suck e.g. Zoom has a UI that didn't change since the launch... inviting people is a pain, and yet, people are still using it...
I'm convinced you need to break the mold (dramatically) to get attention because no avg. user will understand why this is 10X better in the first minute vs. all the others in the space screaming for attention. If you have seen the future—as you say—why not build it? Why not go radical (but usable) for "radicals" instead of those looking for feature parity? How else do you stand out? What's the Cybertruck version of Tandem? Can't see it, yet 😬
@robinraszka you should try Tandem for a day and see! It is quite radical!
I hear you on the impatience of new users, but I'm a big believer in solving for sustained value first, then making the onboarding as quick and easy as possible. We had a big uptick last PH launch, but it took a lot of effort to make Tandem something teams actually *live* in, and I'm glad we prioritized that!
@rajiv_ayyangar We tried, and slowly churned back to Zoom...
Been trying all the new shiny things... they all have 2 views and the same UI paradigms: a buddy list and a meeting view with different level of clutter e.g. modals sprinkled on top of it. Not one is making the jump from rotary phones to multi-touch 😅 The space kinda looks like this:
https://twitter.com/Kristennette...
@robinraszka have you tried it with your full team? anytime in the last few months? As I recall you didn't give it a proper trial! (e.g. switch your meetings to Tandem for a few days and get the whole team onboard).
Curious what we could do to make a full-team trial easier!
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very cool update -- big fan of what you've been working on. LOVE the focus on adhoc, presence, and the entire idea of being able to work more fluidly with your coworkers
if only google would consider adopting this tool so I could use it at work...
@jonathan_ng4 Thanks Jonathan! We'll be in touch about the Goog.
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Reviewpad has been using Tandem for 8 months and it has changed the way we work as a 100% remote company. It's like working on a virtual office, we see who's in the office, who's in virtual rooms or private conversations, and we can join them, like in a real office. Talking to a person is one click away, and the screen sharing with other people's pointers is awesome. And, of course, the high five :D
@adrianomartins gotta love that high-five! Awesome to hear it's changed how you work. In particular being able to *see* who's talking is something I personally think is really powerful - it's like being in a "Glass office" - it provides the energy, buzz, and awareness of your team!
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@rajiv_ayyangar Most definitely. Also, the music room it's pretty cool.
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Tandem is one of the most indispensable tools we use for remote work, alongside G-Suite and Slack.
My distributed startup team at EV Life has used Tandem since before COVID. Remotely, it is the closest thing I've experienced to sitting in a room with a teammate to collaborate on a big project for hours or tap someone's shoulder to get 2 minutes of quick feedback.
@ibrahimirfan thanks! Superpowered is awesome as well!
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We've been using Tandem for over a year, and have found it essential for quick collaboration, for our chattier teams to work well together seamlessly and to help the company as a whole feel less lonely.
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