Ben Lang

Chargeflow Prevent - Prevent the next chargeback.

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Prevent is a post-transaction fraud prevention platform built for eCommerce. It stops friendly fraud, return abuse & bots with actor-based analysis, a collaborative fraud network, and a transparent Digital Score. Plug & play for SMBs.

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Charles Winston

Goated product

Avia Chen

@chazwins Appreciate it Charles!

Tristan Pollock
Makes a ton of sense
Avia Chen

@pollock definitely!

Ajitesh
this sounds super useful!
Avia Chen

@aj_123 ⚡️⚡️

Kate Ramakaieva

Love this - can Prevent show which fraud types are most common in my store?

Avia Chen

@kate_ramakaieva Great question, Kate! Yes, Prevent doesn’t just block fraud, it also surfaces which abuse types are hitting you most (like INR, wardrobing, or subscription disputes). You’ll see a breakdown so you can spot trends and act on them, not just react order by order.

Nikita Savchenko

I’ve been once charged back by Ryanair and no matter how hard I tried they didn’t even let me board without paying upfront my chargeback amount. When processing, it felt like they have the entire office for chargebacks, and it looks like this project could replace it ^^

Avia Chen

@nikitaeverywhere That’s such a vivid example, airlines like Ryanair probably have full teams just to manage chargebacks. What we’re building with Prevent is meant to give every merchant that same level of protection, but automated. Instead of having to chase disputes with manpower, you can block bad actors before fulfillment and free yourself from the cycle of losses and back-and-forth.

Cruise Chen

I really like how you’re flipping the script to focus on buyer behavior, not just transactions! I’ve had my share of “friendly fraud” headaches. One more quesrion - how the Digital Score adapts over time for repeat customers?

Avia Chen

@cruise_chen Great question! The Digital Score isn’t static, it adapts as it learns more about each buyer. If someone comes back, their history of disputes, clean orders, or suspicious behavior flows into the score. Repeat abusers see their score drop over time, while good customers build trust and get approved faster.

Aleksandar Blazhev

Sounds cool! Mainly for SMBs or also enterprise merchants?

Avia Chen

@byalexai Both. It's an enterprise-grade platform that works with SMB's and Enterprises.

Yair Sanoff

Finally someone is doing about this. Look great

Avia Chen

@yair_sanoff It's about time! Thanks, Yair

Mark Opanasiuk

you have my support! this is a great business niche that saves a lot of money for businesses and help to keep their payment compliance metrics in green zone! we use a similar solution for PawChamp - saves us a lot of money and ensures disputes' high win-rates!

Avia Chen

@mark_opanasiuk Appreciate it and happy to hear that you have a solution for PawChamp. The power of Chargeflow is the integration of solutions - prevention, deflection and recovery (to save more and get high win-rates for disputes), all working together seamlessly.

Celine David

An incredible and amazing product!!! Good luck!

Avia Chen

@celine_david1 Thank you!! 🙏