Tony Freed
Tony FreedCustomer Activation Specialist

What onboarding/walkthrough tools do you use?

What's the best user onboarding tools (walkthrough widget) do you know or maybe even use? Appcues, Walkme, UserLane, UserIQ, etc.
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5 recommended
  1. 26
    Appcues 2.0

    Better user onboarding. Code free.

    Tony Freed
    Tony FreedCustomer Activation Specialist · Written
    Market leaders. Great and stable product.
    Comments (1)Share
    Mila Chervenkova💪
    Mila Chervenkova💪Test More Than I Consume 🔥🔥🔥 · Written
    We use AppCues too. So far, we have tested many on-boarding scenarios, and we have been able to achieve a 75% completion rate, where one of our on-boarding scenarios includes actions from the users.
    Comments (4)Share
  2. 23
    Demodesk

    Collaborative screen sharing for sales & success teams

    Veronika Riederle
    Veronika RiederleCo-Founder Demodesk · Written
    Veronika Riederle made this product
    If you want to walk your customer through your product in a call or collaboratively set up his account in a 1-on-1 session you should try out Demodesk. Both presenter and viewer can click and type and it requires no downloads.
    Comments (1)Share
    • Aazar Ali Shad
      Aazar Ali ShadProduct Experience Layer - Userpilot

      We've been using Demodesk since 9 months now. I love the software.

      - The software is robust

      - Never found any problems.

      - Better alternative to Zoom

      - Don't need Calendly

    • Shaan Hathiramani
      Shaan HathiramaniFounder, Flockjay (YC W19)

      At Flockjay we train diverse jobseekers to launch their tech sales careers. So we prioritize having the best and most efficient tools to teach them the sales cycle. Demodesk is amazing in helping us make that happen. Seriously amazing.

  3. 19
    WalkMe

    Interactive onboarding and engagement platform

    Tony Freed
    Tony FreedCustomer Activation Specialist · Written
    One of the first products in this category. Enterprise.
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    • Bridgette M Towson
      Bridgette M TowsonProduct Manager

      I've used WalkMe at my last company and am now using it at my current company. I was originally introduced to WalkMe by our training team but quickly saw it's value as a product manager. I use WalkMe to visually see my customer's sessions, send NPS and identify the differences between my promoters and detractors so I can build solutions to improve my customer experience. It's also super helpful for other teams to build small solutions that they request from dev so my team can stay focussed on the core and their teams are satisfied with the quick solutions.

  4. Jon Maximus made this product
    We are using this product to on-board new customers for our telecom and financial clients
    CommentsShare
  5. 2
    iorad

    Solution Article Creation just got 10X faster

    Rich Peterson
    Rich PetersonBusiness Process Consultant 🚀 · Written
    An interesting time-saver.
    CommentsShare