Customerly
The AI Customer Service Solution You Can Trust
Start new thread
Luca Micheli

Customerly Knowledge Base Platform - Free of charge knowledge base tool to reduce support tickets

by
Customerly
•
Customerly Knowledge base helps Makers to :
✅Use state of the art Help Center platform to create self serving articles to solve their clients' problems
✅A complete dashboard with stats
✅An integrated live chat to assist your customers

Add a comment

Replies

Best
Paolo Musolino
Maker
With our new Knowledge Base you can provide a quicker way for customers to reach you by integrating Customerly to a knowledge base. Customers can see relevant articles as they type in the search and get answers quickly without having to wait for a response from an agent. You can add this support tab in your web app, and anywhere else your customers might need to contact you. 🛵
Johan Seidenfaden
Very promising product! PRO: They package features that just make so much sense to have in the same product. CONS: Not translated into Danish. Yet :-)
Luca Micheli
Maker
@johan_seidenfaden Than you so much Johan! You are right, we are focusing on packaging features that should be in one place to help faster your customers
Bogdan Nicovski
Simple, effective and so far the most affordable on the market. Congrats guys for bringing the best all-in-one tool in my life :)
Luca Micheli
Maker
@bogdan_nicovski That's amazing what you've just said. Thanks Bogdan :)
Just Sturgis
Customerly has improved daily from the beginning. Their team really listens, is very responsive, and works to bring value to their users and yours. The knowledge base is another great tool in an already excellent toolkit!
Luca Micheli
Maker
@just_s Thanks a lot man. Much appreciated :)
Daniele Biancardi
Customerly gave me the opportunity to introduce a new user assistance model in the education sector
Luca Micheli
Maker
@daniele_biancardi Thanks Daniele. I'm glad to hear this :)
Ferdinand Mehlinger
We use Customerly for everything @bluoodigital and now with the knowledge base this will streamline things even more. The UI is simply amazing and palatable and the UX is easy and defined. Very happy with Customerly and this is for sure a winning platform.
Luca Micheli
Maker
@bluoodigital @f_m Thank you Ferdinand. A lot appreciated. Do you like the new UI we have released?
Maroš Oravec

I've been using Customerly for about half a year (since 2018-11-28) Product quality and team willingness are top quality. I tried the top 10 live chat systems and finally decided without hesitation for Customerly. It was a very good decision - thank God.

Pros:

Today from Customerly support

Cons:

All is OK. thank You!

Giulio Michelon
Forza ragazzi!
Luca Micheli
Maker
@giulio_michelon Thanks Giulio!!!
Steve MacDonald

This is a must have for any business.

Pros:

These guys are first class, and so is the knowledge base

Cons:

Haven't come across any

Paulo Castellano
You need to add a link to unsubscribe from your integration campaign. You keep sending me countless emails and I can not if you want to remove me from your list, that way you get spam for free!
Luca Micheli
Maker
@paulocastellano1 I'm sorry to hear this, we have the feature to unsubscribe from the email templates, but the one you've received is a personal one. We need to include a link to unsubscribe from that one as well. If you reply to that email saying you want to unsubscribe we are more than happy to do it for you and I'm sorry If you still getting them.
First
Previous
123
Next
Last