It's Thanksgiving week and as we all reminisce on what we are thankful for this year I thought it would be fun to include products in the mix. What products are you thankful for?
Curious if this is just me or other devs face it too. I use Jira and GitHub MCPs inside claude code to fetch my tickets and complete them as autonomously as possible.
But it always keeps messing up finding the correct repos, branching properly or delivering a PR without CI failing. And I end up repeating instructions and copy-pasting CI errors and asking to fix it. I tracked this and I spent on avg 75mins a day repeating context and instructions.
Personally, I'll be traveling to Brazil and I'll have plenty of time to work on my Project Pastick. So my main objective is to have a MVP opened to b ta testers.
Yours ?
Everyone talks about productivity, meditation, cold showers, morning routines and what not. What are some unusual activities that WORK for you and keep you flowing?
When someone asks for a feature, it's tempting to assume they've already identified the solution to their problem.
But sometimes the request is only one possible way to solve something deeper.
For example, a customer might ask for another dashboard when what they're really struggling with is knowing which information deserves their attention.
Like most SaaS startups, we offer a free tier. We thought it was a great way to build goodwill, get feedback, and let people test the product before upgrading.
But last month, I finally sat down and looked at our support desk analytics. One single free user had opened 32 support tickets over the course of three weeks.
They weren't reporting bugs. They were asking us to walk them through how to use Excel, asking for custom API endpoints, and requesting that we build a specific feature just for their use case. I spent hours on Zoom calls with them and writing detailed custom scripts for their workflow. When I calculated the time my small team spent helping them against our hourly burn rate, it was roughly $4,000 of pure support cost.
And at the end of it all? They refused to upgrade to our $29/month paid plan because "the free version does everything I need now."
I recently bought the book "Think and Grow Rich" by Napoleon Hill at a well-known bookstore for $4. I absolutely do not understand how this is possible, because I have to say that it is probably the best book I have ever read. And it was only $4, WTF?! So, what's the most powerful book you have ever read?
A simple question for the PH community. This year, would you prefer to have 2x more time (for family and personal projects) or rather have 2x more money?
