Ben Lang

Dispatch - Private Beta - Superhuman for Slack

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Drowning in Slack messages? Dispatch is a Priority Inbox for Slack that lets you focus on what's most important.

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Noah MacCallum
Super cool, agreed that Slack can be super distracting and can't wait to have more zenlike deep work sessions without worrying that I'm missing something important
Rishikesh Tirumala
Given the amount of slack messages I receive in a day, this kind of tool really helps me focus in on the work I want to do while not missing out on anything (slack fomo is so real). Email has superhuman, now slack has Dispatch!
Alex Zirbel
I've been using Dispatch for the last few months and it's beyond impressive — it's actually a whole new paradigm for team messaging that I've never seen before, it works great, and it fits right on top of Slack so you don't have to convince a whole team to switch at once. Highly recommend giving it a shot! Congrats Dispatch team on the launch :)
Suzanne Wang
As great as Slack can be, I've always wished I could escape the reactivity and constant context-switching it fosters 😬. Super excited to try this and hopefully reclaim some focus time (and sanity)!
Dow O'Sage
This looks fantastic! Good work & congrats!
Marty Kausas
Love it! How does it know how to prioritize messages?
Stedman Blake Hood
Thanks! Great Q. First, you set priority settings for channels, people, and topics. Then, as you're using Dispatch, we suggest changes to those priority settings. e.g.) If you repeatedly archive messages in the #cat-memes channel without responding, Dispatch will suggest that you mute that channel altogether. This is based on Nudge theory, developed by Nobel Prize winning economist Richard Thaler.
Christine Hong
This is what I needed for Slack! Does the inbox combine multiple slack groups I'm in?
Cathy Chen
@itschristinehong Absolutely! That's actually one of my favorite things about Dispatch - being able to see and prioritize messages across different workspaces in one place. I used to have a bunch of workspaces that I would never reply to / to ghost, but now it's pretty easy to keep track of everything.
Akshaya Dinesh
This is so cool - been waiting for something like this :)
Evan Stites-Clayton
I'm gonna be totally honest, I'm the worst when it comes to replying to Slack messages. I think it's partly because I just don't like to open slack as a tab / app on my computer in the first place. It's the first thing I want to close and the last thing I want to look at. There are just too many different slacks and I know that when I go in there I'm going to be assaulted by a bevy of notification bubbles that I won't easily be able to parse for importance. So excited that you are building Dispatch as a solution to the Slack Crisis. Personally, I have moved all of my teams I work with off of Slack to Twist because I couldn't hang, but I could see Discord rescuing teams that are already too deep in Slack, or maybe someday they'll just be able to use Dispatch directly?
Stedman Blake Hood
You're not alone @the_esc. Yeah Twist is great if you can convince your team to switch. The problem for many is that they either don't have the authority to force switching, or they're working with other teams/companies who use Slack (e.g. shared Slack channels). That's why we built Dispatch so that everyone else can stay in Slack. You get the benefits of an async priority inbox, while they don't have to change their behavior at all. Win win :)
Aoi
This is so exciting!! Congrats team, this looks great. I've noticed that customer support teams are all moving from email to Slack — I bet this would be so useful to all of them to manage customer requests. qq It looks like Dispatch has all the standard Slack functionality — if my team's using Dispatch, do I ever need to open Slack ever again?
Stedman Blake Hood
Great question @aoi_senju! You can do "day-to-day" actions in Slack: send messages, reply, react, etc. For "admin" actions, you'll go back to Slack: creating a new channel, inviting a new user, etc.