Gajendra Dadheech
Gajendra DadheechEngineer with appetite for good product

Which is best SaaS product for E-Commerce Companies?

Some product for which you are paying and are happy about it and would recommend for other E-Commerce Companies.
7 recommended
  1. 7
    Smartlook Qualitative Analytics

    Free user recording, heatmaps and analytics for sites & apps

    Lukas Mehnert
    Lukas MehnertB2B SaaS Marketer · Written
    Smartlook is getting you the best insights combining session recording, automatic event tracking, funnels, retrospective data, and heatmaps.
    Realy usefull to optimise the UI of the eshop.
  2. 6

    Collect user feedback from web apps. Simple and customizable

    Usefull to collect feedback from the client. Mostly free for shopify users.
  3. 5

    Make commerce better for everyone.

    Tejas Kinger
    Tejas KingerPMM @ Plum | Prev. @ Freshworks Hiver · Written
    Shopify should help you in getting your e-commerce portal up and running quite easily.
  4. 2
    The Freshdesk Mint Experience

    The biggest product and visual update to Freshdesk

    Tejas Kinger
    Tejas KingerPMM @ Plum | Prev. @ Freshworks Hiver · Written
    Freshdesk for all your customer support needs.
  5. 1

    Capture everything and measure instantly.

    Tejas Kinger
    Tejas KingerPMM @ Plum | Prev. @ Freshworks Hiver · Written
    Heap should help you with event visualization, allowing you to segment users and identify issues such as cart abandonment.
  6. 1
    Zarget 2.0

    New age conversion rate optimization software for websites.

    Tejas Kinger
    Tejas KingerPMM @ Plum | Prev. @ Freshworks Hiver · Written
    Session replay would allow to actually see and playback how visitors interact with your site.
  7. 1
    ProProfs Help Desk 2.0

    Help Desk Software for Creating Better Support Experiences

    Jared Cornell
    Jared CornellCustomer Support Expert! ProProfs · Written
    I have been running an ecommerce business for the last two years. During this time, I have realized that customer support is equally important as other aspects of the business, especially in e-commerce. On recommendation by a friend, I opted for a ticketing tool - ProProfs Help Desk (, with the aim to improve the support system. Today, I can confidently say that every customer issue is resolved on time. Agents are extremely happy with the way this tool works. It has all the features you will ever need - a simple Gmail-like interface, shared inbox, smart reports, canned responses, and much more.