Gajendra DadheechEngineer with appetite for good product
Which is best SaaS product for E-Commerce Companies?
Some product for which you are paying and are happy about it and would recommend for other E-Commerce Companies.
7 recommended
- 7Smartlook Qualitative Analytics
Free user recording, heatmaps and analytics for sites & apps
Lukas MehnertB2B SaaS Marketer · WrittenSmartlook is getting you the best insights combining session recording, automatic event tracking, funnels, retrospective data, and heatmaps. - Laura Nagyováfreelance · WrittenUsefull to collect feedback from the client. Mostly free for shopify users.
- Tejas KingerPMM @ Plum | Prev. @ Freshworks Hiver · WrittenShopify should help you in getting your e-commerce portal up and running quite easily.
- Tejas KingerPMM @ Plum | Prev. @ Freshworks Hiver · WrittenFreshdesk for all your customer support needs.
- Tejas KingerPMM @ Plum | Prev. @ Freshworks Hiver · WrittenHeap should help you with event visualization, allowing you to segment users and identify issues such as cart abandonment.
- Tejas KingerPMM @ Plum | Prev. @ Freshworks Hiver · WrittenSession replay would allow to actually see and playback how visitors interact with your site.
- Jared CornellCustomer Support Expert! ProProfs · WrittenI have been running an ecommerce business for the last two years. During this time, I have realized that customer support is equally important as other aspects of the business, especially in e-commerce. On recommendation by a friend, I opted for a ticketing tool - ProProfs Help Desk (https://www.proprofsdesk.com/), with the aim to improve the support system. Today, I can confidently say that every customer issue is resolved on time. Agents are extremely happy with the way this tool works. It has all the features you will ever need - a simple Gmail-like interface, shared inbox, smart reports, canned responses, and much more.