I've heard of Podium and Broadly, but was wondering if there are better, more cutting-edge tools to get customers to write reviews/provide feedback on Google/FB/Yelp/other local publications?
- There are different aspects of reputation management. You can either push negative mentions that appear in Google down in the search results for a given keyword or act proactively and monitor the web in search of the mentions on social media and other places online. Brand24 will help you with the latter. Nobody likes negative mentions, but they will appear at some point. It's worth reacting to them as soon as possible so you could minimise the impact they can have on your business.
- Really accurate alerts for mentions of your brand, products, or competitors.
- Not a lot of businesses realize the impact that employer brand has on their overall reputation as a company. That's where Recruitee comes in. I work with them, but I honestly think their careers site editor produces some of the coolest looking job sites out there! The folks are also really knowledgeable, so reach out anytime to talk about employer reputation tactics. Just shoot an email to email@example.com!