What do people think of SafetyWing?
The community submitted 217 reviews to tell us what they like about SafetyWing, what SafetyWing can do better, and more.
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3.5/5All time (51 reviews)
4.3/5Recently (12 reviews)
Needed int'l travel insurance for a big trip I was taking. Put it off way too long and was stressed, but safetywing made it really easy to buy and get proof of insurance right away. Easy easy! Their nomad alerts travel guide is an awesome newsletter to follow too.
I am with SafetyWings pretty much since day one. And even if claim handling is very time consuming and communication pretty often a pain in the ass I supported the idea of the product. But today I found out about the biggest lack in their policy which makes it a total no go. As one might know you need to renew your policy once a year - means each policy is valid for max 12 months. I thought this is just to adjust the monthly rates based on once ages but this is not the idea behind it. The reason for the yearly renewal is that this is how they try to avoid to pay for longer treatment or expensive claims. Imagine the following: You will have a bigger accident in month 11 of your 12 months membership. Initial hospital treatment will be covered by SafetyWing. But the hospital is scheduling your necessary surgery in months 13 (or to be more detailed in month 1 after the renewal of your policy). And imagine the treatment is a bit more complicated and expensive and the injury will need another 6 months to heal. In this case SafetyWing will pay exactly NIL, ZERO, NOTHING. Why? Because the renewal of your policy is considered as a NEW policy under their fine print and the accident that happened in your OLD policy is excluded from the new one as it is a "pre-existing condition". Imagine the situation that you have a longer treatment let's say because of a serious illness like cancer. They will stop their payments the day your original policy will expire and there is nothing you can do against it.
SafetyWing sounds like a great plan but in reality they are just a corporate trick that never work. It works well if you never have any procedures with them, because once the procedure is expensive or not to their liking, they will just deny the reimbursement. There is nothing unique about them, and we do not recommend them.
Although they make it easy to sign up, that stops there, the service is basically a scam, good luck getting any money back for healthcare costs incurred abroad. Their claim process is extremely difficult and you will never get your money back. Please investigate this scam company.
SafetWing is offered by our remote only company, and we've been using it for 2 years now approximately. I have to say it's pretty convenient to be able to get a refund from anywhere in the world, didn't get a chance to test in more urgent situation though! Their request form could be improved, with claims that are being filled every month, I have to copy/paste the same information over and over again... The claim takes some time to get processed, but it is, without having to worry about translations, so that's great! Overall good product for a remote worker.
Great customer support, my questions are always answered within minutes. I started using Nomad Insurance in 2019 and felt relieved I didn't have to pay upfront for months of policies nor list out all the countries I planned on going to. As a full-time nomad, I don't know where I'll travel next nor how long I'll be away for. This is the only insurance that I felt understood my lifestyle and the need for flexibility. Highly recommend using them
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