Ben Lang

Spiky - Real-time insights for faster, smarter sales decisions

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Unlock real-time coaching for your team with Spiky AI—helping reps execute playbooks, close deals faster, and streamline workflows to drive revenue growth.

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Burak
Maker
📌
Hey Product Hunters 👋! First of all, thank you, @benln, for hunting us 🥳 We’re thrilled to introduce Spiky AI’s Real Time AI Assistant! Designed to help customer-facing teams navigate their toughest challenges in real-time, Spiky.ai enables reps to improve their playbook execution, close deals faster, and spend more time on revenue-driving activities. Leaders can now guide teams more efficiently with data-driven insights and recommendations, empowering them to scale winning behaviors across the board. We're here to help you focus on what matters most—driving growth and achieving sales success! What is new in Spiky’s real-time feature: - Call momentum insights: Easily track how well conversations are progressing with visual indicators of topic coverage and progress. - Real-time communication metrics: Understand talk-to-question ratios, participant engagement, and positivity in real-time, helping you steer conversations effectively. - Playbook execution: Ensure complete coverage of key qualification questions from your preferred sales playbooks with live feedback during calls. - Faster onboarding and playbook adoption: Quickly ramp up new hires or experiment with new sales strategies, ensuring adherence to best practices. - Time savings: Reduce the time spent on post-meeting reviews and manual CRM updates, focusing instead on revenue-generating activities. Check out app.spiky.ai and let us know what you think! As a token of our appreciation, use the code PHUNT20 to get 20% off for the first year!
Raju Singh
@benln @skyraxai such a cool product, Any assistance real time to sales rep is so helpful. Just curious to know if this also translates into call analysis, post call feedback and comm via other mediums such a slack or any other internal groups / CRM for further processing if needed?
Jan
@benln @skyraxai The focus on reducing administrative overhead while improving conversation quality is exactly what sales teams need! Congrats on the launch!
Nisa Meray
@benln @skyraxai @imraju Hi Raju! Thank you for your question! Yes, we offer post-call analysis and feedback, providing deeper insights after each conversation. We also integrate with other tools like Slack and CRMs! We can send customized data directly to your CRM, like meeting summaries, action items, and more. You can also set up webhooks to receive notifications for meeting analysis updates. Let us know if you'd like more details!
Drew Olsen
🔌 Plugged in
@benln @skyraxai as a long time Spiky user (going on 2 years!), I’ve been consistently impressed with how powerful the product is, how fast their team iterates on and improves features, but most importantly the immeasurable value it’s added to my entire team at Gynger. However, this new real-time feature is literally game changing... The capability to provide live call coaching to my ramping reps, live feedback to my seasoned reps, and contextual access to playbooks during calls for everyone are truly wild. Congrats guys. Super excited about this!! 🙌
Burak
@benln @drolsen Thank you for being such a loyal supporter and advocate of Spiky.AI! 🙌 It’s incredibly rewarding to hear how much value the platform has added to your team at Gynger over the years. This real-time feature is something we’re particularly proud of—it’s all about empowering teams with instant insights and actionable guidance exactly when they need it. Knowing that it’s already making an impact for both your ramping and seasoned reps means the world to us. We’re grateful for your trust and can’t wait to see how you and your team continue to thrive with Spiky! 🚀
Ruben Benarroch Esayag
Amazing tool!!! congrats, looks really well! What are your main industries? is there a specific market that the tool works best or more tailored for?
Nisa Meray
@rupgo Hi Ruben! Thank you so much for your support! Spiky AI is designed to be versatile and can benefit teams across various industries, especially those focused on improving productivity, collaboration, and real-time communication. However, we’re especially focused on sales teams. We help sales reps stay on track with real-time feedback during calls, ensuring they follow key playbook steps and boost productivity.🚀
Burak
@rupgo To summarize shortly: customer-facing teams are the most common ones: Sales and Customer Success. Products teams are closely following up. Then HR and Training departments!
Kate Ramakaieva
Hey team! congrats, looks like a smart tool to empower sales teams! is it all based on AI, or we can create and edit personal plans ourselves?
Beyza Kumanova
@kate_ramakaieva Thank you so much! We provide default meeting templates (including specific sales methodologies like BANT, MEDDIC, MEDDPICC) built in the platform. However, you can also edit and create your own meeting templates. This way, our cutting-edge AI models will analyze your meetings based on your unique needs and preferences.
Kate Ramakaieva
@beyza_kumanova1 sounds great!
Jakob Knutzen
Super exciting launch! Love the concept of a real time coach - can also see how it's relevant in our context!!!
Nisa Meray
@jakob_knutzen1 Thank you so much for your kind words, Jakob!!! 💜 It’s always amazing to hear how others can benefit from real time coach! If you ever want to explore how it can help your team, we’d be happy to chat more!
Burak
@jakob_knutzen1 Many thanks! Everyone is salesperson in 2024 :))
Daniel Zaitzow
@skyraxai Congrats on the big launch! Curious what size of team this is optimal for?
Nisa Meray
@skyraxai @dzaitzow Thank you, Daniel! Spiky is designed to be flexible, so it can bring value to both small and large teams. For smaller teams, it’s great for building consistent communication habits. For larger teams, it enables scalable coaching, and keeps everyone aligned. 🦔💜
Burak
@dzaitzow @nisa_meray Generally, if you are doing founder-led sales or 3 people team; I think you need different feature set; if you have 20+ revenue people in your team, you need different feature set. What's your team size? I can comment more!
Daniel Zaitzow
@nisa_meray @skyraxai we're pretty small (and still pre launch) with 1 dev and 1 non-technical founder. A few contract employees but none of them will be part of the sales cycle.
Nisa Meray
Excited to finally share Spiky AI with the PH world! After months of hard work and collaboration, our team built a tool designed to transform team communication and collaboration. 💥 Spiky AI’s real-time coaching feature empowers teams to boost productivity, stay on track during meetings, and drive better outcomes. We can’t wait for you to try it and would love to hear your feedback!💜
Yanlin Wu
Congrats on the launch! Does it mean that users can also apply Spiky for personal improvement? What are some major usage scenarios?
Nisa Meray
@linda_yanlin Yes, absolutely! While it’s most commonly used by customer-facing teams like Sales and Customer Success, as well as Product teams, HR, and Training departments, real-time coaching is also perfect for enhancing soft skills like interview performance and presentation skills. 💜
Yanlin Wu
@nisa_meray thanks for you reply, Nisa!
Sinem Ünal
Excited to see Spiky AI’s Real-Time AI Assistant live on Product Hunt! 🎉 As a Customer Support Manager here at Spiky, I can’t wait for our customers to experience how much easier it makes real-time guidance and support. The new features for tracking conversation momentum and improving playbook execution are already helping our team drive better outcomes faster. Thanks for checking us out—can’t wait to hear your feedback! 😊
Subhendu Pratap Singh
Awesome tool, really interesting. This is a superpower for the sales team!
Nisa Meray
@buildersps Thank you so much, Subhendu! We're thrilled you think so 🙌
Andrea Szilagyi
Congrats on your launch! Does your product suit operations and sales teams alike or is more focused on sales teams?
Nisa Meray
@andrea_szilagyi Thank you so much, Andrea! Spiky is designed to be versatile, so while it’s especially tailored for sales teams, it can definitely benefit operations teams as well.
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