Get human tasks done with just one line of code.
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Kevin William David

Scale - Get human tasks done with just one line of code.

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Scale offers humans on-demand, outsourcing microtasks such as Image Annotation, Audio Transcription, OCR Transcription, Categorization, Comparison, or Data Collection.

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Alexandr Wang
Maker
Hey everyone! I'm the co-founder of Scale along with @lucy_guo! Our goal with Scale is to empower the next generation of human-driven products. Right now, we support transcription, categorization, and phone calling in our API, and we plan to expand it as we see use cases. If you have any uses cases in your company or just as a developer, please email me at alex@scaleapi.com and I'm happy to chat. I'm also here to answer any questions you have :)
Xenia WordArt
@alexandrw @lucy_guo @scaleapi Interesting, Alexandr. Would like to know more about phone calling. Automated salesbots?
Lucy Guo
Maker
@xenyen7 @alexandrw Right now, our calls are great for simple tasks such as asking about holiday hours. Given a script, someone could potentially do sales.
Ashwin Kumar
@alexandrw @lucy_guo @scaleapi Awesome concept guys! In terms of the workers performing the tasks, where do you guys hire them from?
Xenia WordArt
@lucy_guo @alexandrw Interesting applications there. Thanks
Ed Holloway
@lucy_guo @alexandrw - Would love to see a telesales / appointment setting API here.
Ryan Hoover
Such a good idea. There are a number of things we do manually that we might be able to outsource. I'll follow up with you, @alexandrw and @lucy_guo, but QQ: previously you were working on a completely different idea. Why pivot and how'd you come up with this?
Alexandr Wang
Maker
@rrhoover @lucy_guo Thanks Ryan! We came up this idea because we *really* wish something like this existed while we were building our last product. We were banging our heads against how to scale our old product (which relied a lot on manually booking appointments with doctors), and we knew we would've loved an API like Scale. It actually started as an API to power chatbots to something much more general (and we think more useful). In terms of why pivoting, we got really excited about this idea and wanted to run with it for a little and then deciding what to do. We only starting working on this a little over a week ago, but it really hit the ground running in terms of the amount of interest we got from other companies and developers.
Kevin Li
Really great idea, having tried to use MTruk unsuccessfully for years, this is something I could definitely see myself using for any future project. Are there any interesting or surprising use cases that you have seen @alexandrw @lucy_guo?
Alexandr Wang
Maker
@liveink Something we didn't expect was how many companies needed this to integrate with older industries (government, travel, etc.) because they were so tech backwards (really reliant on telephone). We actually came up with the idea after our frustrations with how little of the healthcare industry was accessible via the internet!
Erik Torenberg
Congrats @lucy_guo and @alexandrw ! what's the biggest thing you're looking to learn with launch and how are you testing it?
Lucy Guo
Maker
@eriktorenberg @alexandrw We want to see what human processes startups are relying on the most right now! This way, we can prioritize what are the next endpoints to build. We're currently giving 10 requests free and seeing how people are using the product and how our workers are responding to the requests. :)
Kevin William David
Hunter
Power any feature in your app with an on-demand fleet of human taskworkers.
Collin Davis
@kwdinc very cool. How does this compare with a Turks workforce? How is quality of work assured?
Lucy Guo
Maker
@lumbadoja @kwdinc MTurk is 40% spam. We ensure quality by hiring our own contractors and screening them for quality.
Alexandr Wang
Maker
@kwdinc Thanks for hunting us Kevin!
Señor Humble
@lucy_guo @lumbadoja @kwdinc neat, how do people become contractors. i have some friends that work with fancy hands and are looking for tasks.
Alexandr Wang
Maker
@philcampbell @lucy_guo @lumbadoja @kwdinc Tell them to email us for now! alex@scaleapi and lucy@scaleapi.com :)
Brandon Foo
An awesome idea built by an outstanding team -- congrats @lucy_guo and @alexandrw!!
Lucy Guo
Maker
@foolywk @alexandrw Thanks so much Brandon! Lots of love for you too :) <3
Roman Pramberger
That is indeed very interesting. Are those $0.50 flat? So if the task would be to redirect a order to a dropshipper, this would work within that range?
Lucy Guo
Maker
@talkb1nary Our current endpoints are $0.50 flat. We're working on custom pricing for newer endpoints. If redirecting an order to a dropshipper is supported with our current endpoints (ex: calling the dropshipper to let them know of the order), then yes.
Alexandr Wang
Maker
@talkb1nary Probably! We haven't supported the exact drop-shipping use case just yet because of payments flow, but the price will probably be $0.50 flat for that API call (where we also charge you for the cost of the item, of course). EDIT: Oops didn't see @lucy_guo already responded!
Kumar Thangudu
To build this business, I really do think you need hyper specific api endpoints from day one w/ human systems on the back end and the ability for customers to easily create training video/text info. Something like http://process.st combined with this would be epic. Excited to see where this goes.
Lucy Guo
Maker
@datarade We'll be making the calling endpoints more specific to certain tasks soon to guarantee quality. Thanks for the advice, we'll take a look. :)
Kumar Thangudu
@lucy_guo the margins may not be massive on this until the hyper-focus(even if it's just a visual landing page change). Definitely worth talking to the team at http://gowise.co . They abandoned the same idea after talking to a ton of customers. If I were building this, I would definitely consider going hyper-specific on the tasks you do initially. For example take a look at http://15hive.org --- I don't even think this one is hyper-specific enough. I'm considering using your tech for some internal sales tech I have. Godspeed!
Alexandr Wang
Maker
@datarade @lucy_guo Great thanks for the advice! Reached out to the @hussein_fazal from Wise, really curious about what they learned. 15hive isn't loading for me, what type of endpoints did they have?
Sydney Liu
I've watched @lucy_guo craft some seriously amazing products and this is probably the coolest of them all :) can't wait to see where this goes and excited to take it for a spin!! congrats!
Lucy Guo
Maker
@sydney_liu_sl Thanks so much <3. Same to you. :)
Omar Pera
Pretty cool. By chance I needed this type of API this week and asked for pricing to https://www.crowdflower.com/ guys. I find your API much simpler, but too expensive for a relatively medium volume (20k/month)
Lucy Guo
Maker
@ompemi Hey! Because your volume is so high, we can give you custom pricing. Please email me at lucy@scaleapi.com with your use case and we'll work something out :)
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