LiveAgent - Multi-channel and easy-to-use customer service software.
by•
LiveAgent streamlines all of your communication in one place. It's a complex help desk software for customer service & user acquisition that improves customer satisfaction, increase sales and saves time.
Replies
Best
The flexibility of the software and its rules alone are worth the price of admission.
LiveAgent rocks!
Report
I've been able to respond to comments that I would have missed because of LiveAgent. I don't even use the other features and am very happy.
Report
Powerful helpdesk software! I'm really blown by their customer support!
Report
Hi ProductHunt community!!
LiveAgent has been a great partner in serving our customers, spread throughout Brazil.
Since we decided to use it, it has made it easier to keep track of emails and follow-up of our internal departments! Really helpfull!!
Report
I have the chance to be an early adopter of LiveAgent, It is an awesome service. As a WordPress Designer, I use it to propose a professional support to my customers and it is really awesome. I love how easy it is to setup and use. I love the supported integrations, and I love the fact that I can use it alone while my business doesn't allow me to have many coworkers yet.
Report
Yes, I would recommend this product. LiveAgent has assisted us in connecting with our customers easier and faster, particularly our international customers.
Report
It is good, simple to run solution. We used other help desk software before, but this in the cloud is cheaper and without much maintenance
Report
An active user of this product I am blown away by the capabilities. It allows us to be bigger than we are because of the automation it brings to our team.
Report
I love working with Live Agent
As a small web design agency LiveAgent is the perfect platform to channel customer requests and questions to us. The live chat icon embedded on our website is a great way to channel customer requests and questions to the team. We can even chat with customers through the mobile app when traveling.
Email acconts, website, etc all send questions to LiveAgent so we only need one platform to maintain.
This was one of my best investments!
Report
LiveAgent is a really powerful tool with a lot of features from a well established company
With a proven track record and great support.
But still need improvement, I have heard many users complaining about the mobile app,
but I am sure they will make it better.
Give it a try you will not be disappointed.
Replies