Hiten Shah

HelpBar.ai - In-app universal search, navigation, and AI-answers for SaaS

HelpBar enables users to search help resources, navigate your product, and launch other “actions” from within your product, helping them get answers and achieve success quickly.

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Mahesh Ram
Congrats @_pulkitagrawal and team. This is a great example of listening intently to customer needs but innovating on top of stated needs! keep going!
Pulkit Agrawal
@mahesh_ram1 thank you! it's been really fun to innovate on a new product that's synergistic to our core offering.. lots more to come and I can't wait for folks to try it out!
Fiona O'Donnell-McCarthy
Congrats @_pulkitagrawal It's so fitting that one of the most helpful and generous people in B2B SaaS is launching a helpful and generous tool for other industry product leaders and their users.
Pulkit Agrawal
@fiona_o_donnell_mccarthy1 That's overly kind of you Fiona! It's very rewarding to be helpful so it's purely self-serving :)
James Pipe
I just got this set up on our app in 15 mins. Results were amazing immediately out of the box. We have a hugely complex product, with hardware, software and geospatial tools and we were considering building this kind of capability in house before Helpbar launched. Amazing work by Pulkit and team.
Pulkit Agrawal
@jamespipe loved that you tried it immediately and really enjoyed your reaction!! Excited to see it help DroneDeploy users soon
Jay Filiatrault
That's amazing @jamespipe! Thank you for sharing
Rami
I use kbar for my website search because my websites are small.
Pulkit Agrawal
@kingromstar kbar is a great little library and I'm glad it's making it easier for more folks to adopt this pattern! Building in-house is great for your use case + cases where there's sufficient engineering capacity. The value from HelpBar is to avoid needing engineering... for example, you just plug in the URL of your help center and it automatically allows searching of that content. Similarly you can upload a CSV of URLs or actions to include.
Anvisha Pai
Congrats on the launch!! Very cool
Pulkit Agrawal
@anvishaa111 thank you! My bet is that within 2 years, 80% of SaaS companies will have a CMD+K pattern available.. I hope many are powered by HelpBar!
Evelyn Ju
Congrats on the launch!
Jay Filiatrault
Thank you for supporting @evelyn_ju!
Tj Vo
@evelyn_ju thanks! Keen to have you try it and give us some first-hand feedback!
Pulkit Agrawal
@evelyn_ju thanks for the support Evelyn!
Maitri Vasa
The help-bar feature is great; lets us add all our search databases which makes the search functionality so powerful. The user interface is very intuitive and well thought out. We look forward to exploring this feature further!
Jay Filiatrault
Thank you so much for your support @maitri_vasa! We're looking forward to helping you implement it and getting your feedback
Brooke Freedman
@maitri_vasa So fun to have you checking this out! We've loved working with Confluent through your trial and think you'll love this addition. 🙏
Congratulations to HelpBar for offering a valuable solution to users.
Jay Filiatrault
Thank you very much for your comment and support @dilancelik!
Tj Vo
@dilancelik thanks! Would love to have you try it out and share some first-hand feedback with us!
Pulkit Agrawal
@dilancelik Thank you Dilan! We hope it'll be useful for end user and PM and CS teams!
Trevin Chow
Nice work @_pulkitagrawal and the Chameleon team!
Jay Filiatrault
Thanks for the support @trevin! Much appreciated
Vittori
do you use custom trained models for this app?
Pulkit Agrawal
@alighned79 we're currently relying on GPT 4.0 for this and are doing some customization to allow caching but it's not a custom-trained model