Hugo - The AI Agent that doesn't charge 1$ per support ticket

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Hugo is an AI agent built to offload companies from repetitive support queries. It resolves conversations and automates tasks end-to-end, safely. Built by the team behind Crisp, Hugo brings production-grade AI support to any business, without fragile workflows or per-resolution fees.

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Congrats on launch 👏 Quick Q: do you already have hard limits on OpenAI spend? Seen agents burn budgets fast post-launch.

 Thanks! We have a pay-as-you-go credits system that lets you set whatever monthly limit you want. AI will stop in case the limit is reached. No bad surprises, you're in control :)

Love the headline! "The AI Agent that doesn't charge 1$ per support ticket" 🤣 👏

 Thanks, if you know you know 👀

Simply amazed how easy it was to set up Hugo and to get concrete benefits.
The playground is insane and allow us to get an exact idea of of how it will behave.

Hugo can understand, reply and take actions end to end.
Pure value.
Kudos Crisp team :)

 Yeah, and the best is yet to come! Kudoz to you too Romain, you nailed that beta phase: sharing feedback, finding bugs, spreading out the words. You're also part of that success.

Congrats on the launch! The product is amazing.

 Thank you very much Thomas :)

 Thanks Thomas feel free to come to chat and fine tune everything with us, Hugo and the team will be waiting 💙

This is refreshing

 Thank you!

I've been working on this release for the past few months with an amazing team and we are so excited to share what we've built! Seeing it live and watching customers using it is very rewarding ☺️

 Congrats for the amazing work you've done Pierre!

Guys, you are evolving pretty fast. I use Crisp myself and have to say, that it has all features that I need for effective customer relationship management :)

 this one was not easy to be honest, because we had to rebuild our entire stack from scratch. Thank you for supporting us and hopefully Hugo will help you improve your customer support experience

 Thank you Nika :)

 I agree I only been at Crisp for 2 years and so much has changed! Nika fee free to hop into chat and fine tune your Hugo set up with us we will be delighted to help 💙

I've been using Crisp for 3 years with ProntoHQ (I'm the founder). Hugo was game changer for me ! I won 1 to 2 hours a day :)

 Thank you! We're happy to hear that Hugo's saving you some hours!

Ooh, shiny new product! Love what you’ve built here — shipping is hard, and you nailed it. Rooting for you! 🚀

 Thank you Thomas, can't wait to hear about your feedback regarding the product and the impact if has on your company!

 Thanks Thomas!

Feel free to come to chat and fine tune everything with us, Hugo and the team will be waiting and ready to tailor an approach to your business ✨ 💙

Haha really clever positioning with the AI agent that doesn't charge $1 per support ticket narrative

 If you know you know 👀 More than a positioning, fair pricing has always been at the core of Crisp since day one