Reviewers praise Jimo for its intuitive, no-code setup that lets non-technical teams launch onboarding, surveys, and feature tours quickly. Many highlight responsive support and a fast learning curve. Users report strong impact on onboarding, feedback collection, in-app announcements, and A/B testing. Compared with alternatives, some say Jimo feels more flexible and efficient, reducing developer reliance. Common asks: stronger mobile support, deeper analytics, and native integrations (e.g., Segment, Amplitude, Mixpanel). Overall sentiment is very positive, noting steady product improvements and strong value for B2B SaaS teams.
