AppFollow 3.0 - Reply to app reviews, manage ASO and monitor app activities

Hello Product Hunters, I’m Anatoly, CEO & co-founder at AppFollow, along with @tahorg and @fxzuz. It’s been a year since our previous release. And now we’re very happy to present you a brand new AppFollow 3.0 with tons of new features: - Customer Support tool allows you respond to users reviews directly from our dashboard both in App Store & Google Play. - We as well have Slack Reply bot to reply to reviews directly from Slack. - And we have Zendesk, Intercom, HelpShift & HelpScout integrations to reply to reviews directly from this services. New help-desks are coming soon! - Free ASO tools to optimize your descriptions & keywords. - Free Google Sheets add-on to simplify the process. - New unified dashboard for Slack - And many more, come and check all the features here. Once again – AppFollow still has Free plan for everyone which includes free Customer Support & ASO tools. And there is two weeks trial to check all our Premium options. We’ll be glad to hear your feedback and questions about our service. Share with us what is that you like most and what needs to be improved. P.S. Many thanks to @erictwillis Anatoly, CEO & Co-Founder, AppFollow.io

Awesome product!

Recommend it to everyone who promotes mobile apps. Awesome tool!

Service for everyday use. Keywords positions + reviews of competitors

Using it since launch, couldn't find anything better for ASO!

Used AppFollow from the start (nearly) in 3 different companies. Very useful tool for app developers and marketers.

Pros:

Easy to keep track of all user reviews

Cons:

The more information about reviews and competitors - the better. There is always space for improvement

This service has awesome FREE feature for App Store Optimization called "ASO tool"!

We've been using App Follow for the past 1.5 years. It has been instrumental in helping us track and improve our weekly and monthly App & Play Store rankings. With the easy export feature, we're able to share customer insights with our product team. We also use the slack integration to share reviews with our entire company!

With the addition of the HelpScout integration, App Follow has taken it to the next level. Instead of switching platforms, we're able to tag and respond to all reviews from within HS. This has been awesome for team productivity and gathering even more insights!

Pros:

Easy to set up and use

Cons:

None :-)

I highly recommend app developers to utilize AppFollow to help ASO, be flexible and responsive.

Pros:

AppFollow is a great tool for checking app progress against competitors

Cons:

Android app would be a benefit

Love your new feature reply on AppStore review via slack. And all other things essential to mobile marketing, can’t live without out it. Keep going!