Alternative products to Help Scout 2.0

9 alternative and related products to Help Scout 2.0

Help Scout 2.0

Help desk software for a more human & helpful experience

Slab

The internal wiki your team will actually want to use

Slab is a simple, beautiful, and powerful team wiki built for the modern web. It features an intuitive editor, blazing fast search, and numerous integrations, like Slack, Github and GSuite, to tie everything together.

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Justin Mitchell- I help startups at SoFriendly.com
We are using this over at SweetRush and let me tell you...the search bar is amazing. This has made it so much easier to write down our processes, keep meeting notes, develop guides for clients, and more. It doesn't hurt that their pricing model is awesome as well.
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Jamie Lawrence- 💻 📈 🏊 🇮🇪 🐠 🐈
So many of these wiki products has problems with their rich text editor. Slab was the best I found
Medium
TL;DR We are reinventing how teams share and retain knowledge with Slab and have raised a $2.2M seed round. Check us out at slab.com for early access. After my last company was acquired by Salesforce, a daunting task was integrating our product and technology into the mothership.
TechCrunch
When Jason Chen first ended up at Salesforce through the acquisition of his last company Stypi, he had the tough task of integrating within Salesforce's complex infrastructure - and not a lot of documentation to go on. Fortunately, Chen's company had just been acquired and he was able t...
12 Alternatives to Slab

The Freshdesk Mint Experience

The biggest product and visual update to Freshdesk

Freshdesk Mint is the biggest product and visual update to Freshworks Inc.'s popular customer support software, Freshdesk, to date. Freshdesk Mint is engineered to ensure a faster, more intuitive customer support experience for businesses and their customers by simplifying customer interactions for agents and enabling faster issue resolution.

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Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
Freshdesk gives you everything you need to support your customers using emails, phone, social media, and live chat. It has a powerful reporting module allowing you to track your support team's performance and is tightly integrated with Freshsales CRM. Using both products together would give you a well-rounded view of your customer journey.
267504
Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
I think Freshdesk, especially with the refreshed mint UI makes a great case for itself. The product is quite a bit cheaper than Zendesk, has a wonderful support team and a great set of features.
267504
Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
Freshdesk for all your customer support needs.
5 Alternatives to The Freshdesk Mint Experience
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