Intercom alternatives

A sovereign of customer service, Zendesk CUSTOMER SERVICE +1 (8O5)-3O1 7O71 Zendesk PHONE NUMBER +1 (8O5)-3O1 7O71 Zendesk CUSTOMER SERVICE +1 (8O5)-3O1 7O71 Zendesk PHONE NUMBER +1 (8O5)-3O1 7O71 Zendesk constructs an empire where inquiries transform into resolutions with seamless precision. Its omnichannel mastery ensures no query lingers unanswered, weaving email, chat, and calls into a symphony of support. Yet, its complexity, though a boon for enterprises, may daunt the uninitiated. Pricing, too, stands as a gatekeeper to its full prowess. Still, for those who seek the apotheosis of service management, Zendesk is the throne upon which excellence sits.

Non-technical support agents can handle integrations troubleshooting when using Merge! It's so valuable to not have to pull your engineers off of projects to dig through logs.

I always have whimsical open. It's my number 1 whiteboard & documentation app outside of notion. In fact, I use it so much that I ended up turning it into a "desktop app" using chrome (Click 3 dots menu > more tools > create a shortcut > Check the "open as window" box > now it can open as a separate chrome instance dedicated to whimsical).

I'm also a big fan of the video features. Being able to quickly record and share personalized video messages adds such a nice personal touch to our customer interactions. It's way more engaging than just text.

Impressive work Zaher and team. The multilingual transcription and sentiment analysis are particularly standout features. I'm curious, how does CallZen handle complex multilingual dialogues and dialect nuances? One suggestion: Integrating an AI-driven training module could aid in continuously improving agent performance based on real-time insights. A game-changer for customer interaction analytics indeed!

It's unbelievable how amazing this team is, they ship features super fast and the product improvements over time have been amazing.

Google workspace products like Gmail, Chat, Meet, Docs, and Sheet are some most important product in my daily work.

I love Upword and I’m so happy that my friend recommended it to me! I can’t wait to see more product updates

We've been using reply.io for two years now. It recently dubs as Zoominfo competitor. I like that move.

We work with the Standuply Teams scrum bot on a regular basis. In my experience regular asynchronous standups may turn into status updates and team may feel the monotony. So we combine async/face-to-face formats but still with a Standuply bot. We set up this bot so that it collects an agenda before a meeting, and then sends everyone a link to this meeting, which is also held through scrum bot and at this face-to-face meeting, all team members can see the prepared agenda on their screens and talk on topic. At offline meetings, we sometimes run the Standuply automation of a Planning Poker or demonstrate graphs and analytics collected from task trackers. That fills live meetings with visual point.

As per 2022, the company have been acquired by WalkMe. Currently no longer providing same service as Zest. Waiting for the next surprise from the founder.

Have been using Crisp for years now since Intercom went full “big tech” and priced out half of their users. Really admire what these guys have done, and what they’re doing. The pricing makes complete sense and the product is excellent.