What do people think of Help Scout?
The community submitted 8 reviews to tell
us what they like about Help Scout, what Help Scout can do better, and
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5/5All time (3 reviews)
5/5
Recently (1 review)8 Reviews
We've used HelpScout for multiple sites since 2018 and love it. It makes it easy to provide support to users and track the most frequent questions and searches in our help docs. But, the Beacon feature is our favourite, as it allows us to display a message or article to users instantly.
Help Scout has been a CRM backbone for two consecutive startups I've been involved with. They support their own product maniacally well and iterate constantly on new features. Very happy to keep using HS on future companies, too. :)
Recommended this product
Review of Against the Grain
Knowing the people behind this, this is going to be great!
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