Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours. We bring together your core support channels in one intuitive, AI-powered workspace where your team can build collaborative workflows across the entire customer lifecycle.
The community submitted 8 reviews to tell
us what they like about Front, what Front can do better, and
more.
4.9
Based on 8 reviews
Review Front?
Front is praised for its efficiency in managing customer support, with users highlighting its ability to streamline communication and collaboration. Makers from Muse appreciate its ease in organizing customer discussions, while BestInterest for Coparents commend its user-friendly interface and superior UX compared to alternatives like Intercom. Users value its collaborative features, such as shared email drafts and inbox chat, though some note its cost and annual plan requirement. Overall, Front is seen as a powerful tool for scaling customer support effectively.
+5
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Pros
Cons
Fin Startups get Fin free for a year + 93% off Intercom
I'm a HUGE fan of Front. We use it at Weekend Fund for its collaborative features, most notably shared email drafts and inbox chat. We previously used Spark, which has the same feature set, but found it slow and buggy.
What's great
collaborative features (1)shared email drafts (1)inbox chat (1)
We tried Intercom first, but it turns out Front was what we were actually looking for. The UI is well thought out, and it's clear that they've put some thought into UX. Our experience so far has far exceeded our expectations.
With Front you don't need to use email for your teams. You can live in Front without a problem. Downside is that is a bit expensive and only offers annual plans.