Do you use Zendesk?
What is Zendesk?
Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.
Zendesk tech stack
We're aware of 15 technologies that Zendesk is built with. Zendesk utilizes products like Google, Hotjar in their tech stack
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ChatGPT Suggested Reply for Zendesk
The ChatGPT Suggested Reply App helps agents create meaningful answers for customers. It uses ChatGPT to generate well-funded replies based on ticket content. Agents can even request the App to rework Help Center articles into meaningful answers.
ChatGPT Ticket Summary for Zendesk
Ticket Summary is a Zendesk Support sidebar app that provides ticket insights next to the ticket, including a problem summary, current solution overview, and sentiment analysis. Agents can add these items as tags or internal comments for easier reporting.
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