What do people think of Freshworks Inc?
The community submitted 374 reviews to tell
us what they like about Freshworks Inc, what Freshworks Inc can do better, and
more.
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Overall ratings
2 ratings
Rated highly for:
374 Reviews
Mohamed Mosaad
It is a nice product to communicate with your customers and get them satisfied but needs enhancements in the tickets section as it sometimes has errors.
Strong community
Positive company mission
Good visual design
Easy to use
Strong feature set
Clear benefits
Weak customer support
Too expensive
Brendon Brown
Does not recommend this product
Review of Freshcaller
Lovely, functional product when it's working. Completely unacceptable response time from customer service.
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