Freshworks Inc

Freshworks Inc

Delight your customers, from wherever you are
370reviews
49followers
Visit website

What do people think of Freshworks Inc?

The community submitted 370 reviews to tell us what they like about Freshworks Inc, what Freshworks Inc can do better, and more.
What do you think about Freshworks Inc?
Leave a rating or review for the community
4.4/5All time (6 reviews)
1/5
Recently (0 reviews)

370 Reviews
Anas Mohaideen
Product Designer
1 review
Great suite of products!
Share

Mohamed Mosaad
Content creator specialist and a CSR
4 reviews
It is a nice product to communicate with your customers and get them satisfied but needs enhancements in the tickets section as it sometimes has errors.
Share

Matt Blais
Consultant software dev and automator
1 review
I have very little actual experience with this product. HOWEVER, they do not provide any way to bulk-setup new monitors - there is no "import sites" feature, and while they do have a REST API, it does not allow you to specify all the important parameters when creating a new monitor (like the "check string" to validate that a site is operating correctly).
Share

Harshith Venkatesh 🪔
Exploring Javascript
1 review
Amazing Product
Share

Thineshwaran Pandian

Founder & Leadership at Arma

4 reviews
Verified
Easy to use and low learning curve. If you're a sales god of Zeus, Freshwork is your thunderbolt.
Share

Andrews Moses
Helping Landlords Rent With Confidence
2 reviews
Share

Abhash Kumar
VP-Marketing at Springworks
71 reviews
Verified
Recommended this product
At Springworks, when we started on our journey building SaaS apps we were looking for tools for customer engagement. As a startup, it is imperative for us to be able to have conversations with our customers 24/7 and be available for their queries. This is when we came across the Freshworks for Startups program. Freshworks was a no-brainer for us as we're building our product suite at Springworks with a similar ethos - build 'from India for the world' and build delightful products for excellent experiences.
Share

Devin Rajaram
Partner (UI, UX & CRO), Wayfx.com
14 reviews
Recommended this product

Smooth experience setting up. Nice holistic view of all sites being tracked. The public status page is also a neat touch.

Share

Simon Bennett
SnapShooter - Backups for DigitalOcean
18 reviews
Reviewed this product

Been using Freshping to monitor SnapShooter however got an email today telling me they had 23 minutes of downtime. Very happy they owned the issue however.

Share

Euan Cameron
Founder | Digital Marketing | eComm
4 reviews
Recommended this product
Love this app - its nice and simple to use but does everything you could ever need. It even has email notification for internal and external users. Only criticism from me is that the email notifications carry the Freshstatus logo and not my company logo so it is hard to see what the notification is for as a user...
Share