Keeping

Turn Gmail into a Fully Functional Helpdesk

1 follower

Turn Gmail into a Fully Functional Helpdesk

1 follower

Visit website

Launch tags:Tech

Launch Team

Render Sandboxes: a computer for every agentRun untrusted code safely. Idle sandboxes cost nothing

Promoted

@BrianCurliss Streak adds extra functionalities to Gmail but is not dedicated to customer support. Keeping™ on the other hand focuses on adding helpdesk functionalities to Gmail. Here are the main differentiating functionalities: - Keeping™ lets email threads to be shared and synchronised within a group - Keeping™ offers the ability to auto answer repetitive emails - Keeping™ offers reporting capabilities Happy to expand if you want. And thanks for the upvote. Appreciated.

Report

12yr ago

FilterGrade

Hunter

Been looking for various solutions to customer support and this is one of the coolest I've found. Everything is handled within Gmail including auto-responses, pre-written templates for common questions, collaboration, and ease of use.

Report

12yr ago

I got as far as registering but then it asked for all my 5000 google contacts which is a deal-breaker

Report

10yr ago

How does it compare to Streak? http://www.producthunt.com/posts...

Report

12yr ago

FilterGrade

Hunter

@BrianCurliss Well Keeping seems to be more of a support/customer help solution whereas Streak is CRM, managing leads and sales pipelines. Sort of a different market for both of them.

Report

12yr ago

Pros

Cons

Reviews