- Products
- Zendesk
- Alternatives
The best alternatives to Zendesk are Intercom, Desku, and Intelswift. If these 3 options don't work for you, we've listed over 70 alternatives below.
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PromotedBest alternatives to Zendesk
- A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.
- Transform your business with Desku's AI-enhanced automations! Collaborate effortlessly with shared inboxes, and turn one-time visitors into repeat customers with WhatsApp integration. Experience the future of Customer Support & Customer Experience with Desku!
- Enhance CX at every point along the customer journey. Our all-in-one platform, which includes AI chatbots, AI Copilot, Live Chat, and Smart Analytics, boosts team productivity and helps them save up to 6 hours per week by automating repetitive tasks.
- Team and customer communication together in one place.
- Transform your business with BoldDesk AI-powered automations! Efficiently manage your support email, automate repetitive tasks, customize it to your business needs, real-time analytics, and publish self-help articles for your product.
- Support reps using Caffeinated CX on Zendesk resolve 3x as many tickets in the same amount of time. Free 14 day trial.
- One place to take care of all customer queries, including email, social and reviews.
- Help Scout is a global remote company which is a provider of help desk software and is headquartered in Boston, Massachusetts.
- HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in one solution. The solution helps support, sales and marketing teams to acquire, convert leads and support their customers.
- Organizing product feedback can be manual and time-consuming - ScopeAI tracks bugs and feature requests to help product teams make better business decisions.
- Chatbot for customer engagement automation.
- Papercups is an open-source live customer chat app written in Elixir. We offer a self-hosted alternative to Intercom for companies that are security & privacy conscientious. We're starting with chat, but long term, we want to handle all customer messaging.
- Customer service software the way you dreamed it could be. Better conversations, a better customer experience. Used by over 131,000 support heroes
- Support your customers automatically on website and messaging platforms - transform your FAQ to chatbot in 5 minutes, for real.
- Thena keeps track of shared Slack channels with customers. Organizes customer channels with request identification, connects to internal tools, allows customer escalations, notifies teams, and analyzes behavior.
- BubbleIQ helps customer support teams using Zendesk better engage coworkers and customers inside of Slack. It’s a two way integration that allows Zendesk tickets to be created from Slack, and responses from Slack threads to post back to Zendesk.
- LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!
- Plain is a customer support platform for modern tools. Let users reach you from anywhere in your product, in any format. View product interactions and messages in a single timeline, and get real-time information from your own systems right at your fingertips.
- Zoho Desk is context-aware customer service software that helps you put your customers at the heart of the company. Sign up for a free trial.
- An online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster. Sign up for a free trial today!
