Hiver

Making email collaboration a delightful experience for teams
49reviews
8followers
Visit website

What do people think of Hiver?

The community submitted 49 reviews to tell us what they like about Hiver, what Hiver can do better, and more.
What do you think about Hiver?
Leave a rating or review for the community
4.5/5All time (2 reviews)
1/5
Recently (0 reviews)

49 Reviews
Charly Amoruso
Lifelong learner. Dulce de Leche tester.
11 reviews
Verified
Good shared inbox tool right in your Gmail, so you don't have to move away to another app.
Share

Ankur Singh
Community, AI and Growth
196 reviews
Verified
Share

Amir Moin
Amir Moin
Product Manager @SmokescreenTech
2 reviews
Recommended this product
Review of Hiver 3.0
Share

Deb Mukherjee

Head of Marketing at Numeral (numeralhq.com)

96 reviews
Verified
Recommended this product
Review of Hiver Lite
Share

Brant Myers
Client Services Manager, Terradatum
2 reviews
Recommended this product
Review of Hiver 2.0
Before Hiver, managing a shared support Inbox was impossible. Hiver ensures that no client requests are missed, that every request is assigned quickly, and that we all have visibility into what others are working on.
Share

George Mathew
Accounting for startups in Singapore
1 review
Recommended this product
Review of Hiver 3.0
Hi, I'm George, founder of Futurebooks, an accounting firm for tech startups in Singapore. We use G-Suite to power our email services, and Hiver has been an incredible find for us. Hiver has transformed our Gmail interface (which we love) into a customer service solution, without requiring any re-training. The chrome extension is light, intuitive, and has made a world of difference in how we handle our customer emails, keep a tab on work volume, as well as collaborate internally. We are also pleased with Hiver's incredible customer focus, from answering support queries within an hour, to releasing regular improvements. More power to Team Hiver 👍🏾
Share

Matt Smith
@new_user_219c8e1607
1 review
Recommended this product
Review of Hiver 3.0
Hiver was a great product when we started using it a couple years ago; it’s even better now. It has dramatically simplified our group email management (including ensuring we have backups and continuity of operations), as well as tracking customer service metrics. It is so efficient that we have decided we don’t need a separate ticketing software for production support for our ERP systems. Recently, the upgraded Analytics tool has opened up possibilities for dashboards across our various group emails. It really is a great (and surprisingly powerful) tool.
Share

Does not recommend this product
Review of Hiver 3.0
Share

Michael Dantzie
Danzy Design & Marketing
13 reviews
Recommended this product
Review of Hiver 3.0
Share

Fedor Tyurin
enable:Banking CTO & co-founder
3 reviews
Recommended this product
Review of Hiver
Share