Alternative products to Freshdesk

10 alternative and related products to Freshdesk

Everything you need to deliver exceptional customer support.

10 Alternatives to Freshdesk

Now, more than ever, it’s important to stay connected to your customers – and Zendesk is here to help with the Startups Program. Apply now to get all of Zendesk, free for 6 months, along with expert advice and hands-on support to get up and running in no time.

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Philip Montgomery
The Zendesk Suite is free for qualifying startups for a full year.
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Zendesk offers a swath of products that supplement - and in some cases supplant - its clients' customer service offerings. Until now, however, businesses had to sign up for Zendesk's services individually, as they weren't available in a single bundle.
Helpdesk software vendor Zendesk today announced two new products designed to help companies better serve customers. The first product, Zendesk Suite, will reportedly bring chat, email, and other customer support channels under one unifying platform. The second product, Zendesk Connect, is designed to gather customer interaction data and use that information… See more
Zendesk on Thursday is rolling out some new ways to provide more tightly integrated customer service experiences. First, Zendesk has bundled various products -- Support, Guide, Chat and Talk -- into one omnichannel package that's easy to deploy.
Fotolia Zendesk has bundled its customer support products into an omnichannel cloud contact center. The vendor also announced the availability this week of Zendesk Connect, an automated platform for proactively reaching out to customers about potential problems. The cloud-based Zendesk Suite includes voice, email, chat, social media and self-service help des… See more
9 Alternatives to Zendesk for Startups

Build apps for over 30,000 of the world’s fastest-growing businesses and get discovered in the new Intercom App Store. Plus, easily develop, publish, and maintain apps with our new developer tools, including free developer workspaces, powerful APIs, and comprehensive docs.

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We make customer messaging apps for sales, marketing, and support, connected on one platform. Our mission is to make business personal again.
Ask Intercom CEO Eoghan McCabe about what he calls the "p word," and he'll wince like he's describing an overripe fruit. The Ireland native has worked in software in San Francisco for long enough now to know that platforms are what every startup aspires to be.
9 Alternatives to Intercom App Store

Fıratcan DOGAN
I like help scout it's easy to use and cheaper than the alternatives, I would like to see phone feature like the one on the Zendesk.
dave radparvar
Been using helpscout for years and love the simplicity and thoughtful interface.
Tom Graham
A great tool for teams to share inboxes. It scales well with the needs of a team.
16 Alternatives to Help Scout 2.0
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