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Alternative products to Freshdesk
9 alternative and related products to Freshdesk
Setting up your business call center using Freshcaller takes less than 2 minutes. Freshcaller requires zero investment in phone related hardware. All you need is a web browser and a working internet connection to launch your call center.
Freshchat + Freshdesk Integration
Everything you need to ace your customer engagement game
Customer engagement teams can now add messaging to their support mix to proactively engage, retain, and delight customers from wherever they are - on the website, mobile app, in-product, or social DM's.
With a messenger that travels right inside Freshdesk, conversations can now be aced from the comfort of the help desk.
MeisterTask for Freshdesk
Meister your customer support tasks
MeisterTask now integrates with Freshdesk so your customer support agents can communicate more efficiently with your back office team! The integration lets you create new tasks in MeisterTask based on your Freshdesk tickets, or link tickets to existing tasks. Follow task progress, and keep up to date with discussions right inside Freshdesk!
Customer Service Academy by Freshdesk
Become a customer service expert with video lessons 🎓
Freshdesk Academy is a single, organized place to learn the basics of customer service. Using short, quickly consumable videos on topics such as writing good emails, say no to customers, and more, become a better customer service expert. 👩🎓
Freshdesk Academy also has interactive product courses that train learners on the Freshdesk product. 💻
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