Desk360

A cloud-based omnichannel customer support platform
101reviews
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What do people think of Desk360?

The community submitted 101 reviews to tell us what they like about Desk360, what Desk360 can do better, and more.
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5/5All time (1 review)
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101 Reviews
Mustafa Vardalı
@mstfvrdl
2 reviews
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Yucel F. Sahan
Yucel F. Sahan
⭐ Top reviewer
Recommended this product
Review of Desk360 2.0
Congrats team! We are recommending Desk360 to our portfolio startups :)
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Erkmen Erakkuş
@erkmen_erakkus
1 review
Recommended this product
Review of Desk360 2.0
Congrats on the lunch👏 👏 It's been a great tool for my team. We are currently using it to handle user happiness inquiries in 9 different languages. It's extremely easy to navigate and set up, which means our agents have been able to use it right away. (Nothing beats a brief onboarding period in my opinion) It's also more affordable than the market leaders, and they listen and act on the feedbacks even you don't spend thousands of 💸 💸 a month! I would recommend it with no hesitation. Keep up the good work guys! @sibelyuksel @niltuna @dincerdemircioglu
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Dan Ermer
Dan Ermer
Product @ Science4Data
1 review
Recommended this product
Review of Desk360 2.0
Wow, great feature set with very reasonable pricing. As a nascent SaaS business Desk360 is at the top of my list for supporting a growing customer base
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Pakize Manko
Customer Support Manager
1 review
Recommended this product
Review of Desk360
We switched to Desk360 recently from one of the top CRM software leaders. The main reason is that Desk360 is way more affordable and offers every single feature the others do. So, why not spending tons of money? Even though the product is new on the market, they did a very great job. Is there still much progress to be made? Yes, but the team is so eager that I think they will be one of the top leaders very quickly. Two thumbs up from me! 👍 👍
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Jeremy Hubert
App Developer
1 review
Recommended this product
Review of Desk360
Here I am, commenting for my fave people! 🤓 @niltuna and @sibel_yuksel are amazing! They're always be there for me, no matter what time it is. So, I have been using Desk360 for months now and I couldn't be happier. I have a mobile app and my users can reach my developer team via Desk360's SDK solution. It's simply an inbox within your app. It makes easier to communicate with the users. And the platform's interface is user friendly. All in one place! To use the platform, you need to do channel integrations, which is very easy peasy. One feedback though: dying to get a chatbot integration over here! :)
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Ufuk Özcan
Software Developer
1 review
Recommended this product
Review of Desk360 2.0
It's an amazing product. I linked every channel. There are free plans. I loved the live chat and social media features. We will be able to support all our customers without loss. It's great!
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Utku Uzun
Utku Uzun
Digital Marketing Specialist
3 reviews
Recommended this product
Review of Desk360 2.0
The most useful app ever!
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mustafa cihan nalbant
Interested in e-commerce
1 review
Recommended this product
Review of Desk360 2.0
Ease of managing customer support. Clear interface, strong integrations, live chat, and more. Surely recommended!
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Berkan Cesur
@berkan_cesur
2 reviews
Recommended this product
Review of Desk360 2.0
It's just no brainer to not use Desk360. It both provides professionalism in communications and saves time to a great extent.
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