Alternative products to Freshchat


Catch 'em all. Keep 'em all.

Freshchat is a modern messaging software powering millions of conversations for sales and customer engagement teams.

Convert visitors into leads and users into happy, engaged customers on the website, in-app, mobile, and social DMs. A leap from legacy live chat software, Freshchat helps businesses and its teams focus on continuous and context-driven messaging experience.

5 alternative and related products to Freshchat

Intercom Messenger

The messenger for business. All new.

The best way to talk directly to your customers in your product (web, iOS and Android) and on your website.

Inside Intercom
Our new messenger marks the culmination of a year's worth of work. We're announcing our new messenger to help businesses more personally connect with their customers. We believe communication between businesses and customers is changing forever.
26 Alternatives to Intercom Messenger

Freshchat + Freshdesk Integration

Everything you need to ace your customer engagement game

Customer engagement teams can now add messaging to their support mix to proactively engage, retain, and delight customers from wherever they are - on the website, mobile app, in-product, or social DM's.

With a messenger that travels right inside Freshdesk, conversations can now be aced from the comfort of the help desk.

Freshdesk Blogs
Messaging apps are as pervasive as they can get in our lives. They dominate our mobile phone's home screen and rule the various gamuts of our world - whether it is enquiring about the status of an order, checking on a cab's proximity, or wading through group dialogues with the kith and kin.
4 Alternatives to Freshchat + Freshdesk Integration


Intelligent business to consumer texting

Zingle enables customers to text your business via a dedicated phone number or using your existing landline.

BY David Wang | Our goal here at Zingle is to help businesses create better relationships with their customers. We recognized that consumers wanted to have a faster and easier way to communicate with businesses and intelligent messaging is the solution for better customer experiences.
8 Alternatives to Zingle

Which is the best and free alternative to

Manish ShahiStartup Freak
Drift 2.0 - A scalable way to talk to your customers
"have used it since year - the free tier for a startup product is sufficient. but am now looking at intercom - have applied for their start… See more
Freshchat - Catch 'em all. Keep 'em all.
"I recently got set up with Freshchat after Drift just showed itself to be too buggy, and I found Intercom was just too pricey for me. I wan… See more

What is the best tool to welcome a new user on your website?

ValentinCo-founder @ Ikigai / Writer @ Stuffi
Intercom - Communicate personally with every single customer.
"With Intercom, you could bring personalization in your onboarding. Using it for my product, reduced new user churn by 40%."
Freshchat - Catch 'em all. Keep 'em all.
"I like Freshchat"
HelpHero - The onboarding & help experience your users deserve. 🤔👉💡
"Great tool for creating great onboarding experiences and driving feature adoption on websites."

Are there live chat/web chat services like Zendesk that allow custom chatbot integrations?

Prahant BhushanProduct Manager
Kommunicate - A human + bot hybrid customer support platform
"Kommunicate's major power lies in bot integrations. You can integrate pre-defined bots or can build your own custom chatbot and integrate t… See more
Freshchat - Catch 'em all. Keep 'em all.
"You should check out Freshchat. Sign up for the free trial and connect up with the team for custom integrations/workflows."

What's the best live chat tool for websites?

Qaunain MeghjeeHead of Technology @ Level39
Drift 2.0 - A scalable way to talk to your customers
"I am using the Drift free plan and am quite happy with it. I think it satisfies all your requirements (except maybe for specific support ti… See more
Chaport - A beautiful, simple live chat for websites.✨
"Chaport is a beautiful, simple live chat, with premium quality and affordable price. It has the Forever Free Plan for 5 operators and beaut… See more
Freshchat - Catch 'em all. Keep 'em all.
"Great product + generous free tier. Disclosure: I work with the team on launch and marketing."
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