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Alternative products to Freshcaller

Freshcaller

Call center software for startups and small teams

Setting up your business call center using Freshcaller takes less than 2 minutes. Freshcaller requires zero investment in phone related hardware. All you need is a web browser and a working internet connection to launch your call center.

10 alternative and related products to Freshcaller

The Freshdesk Mint Experience

The biggest product and visual update to Freshdesk

Freshdesk Mint is the biggest product and visual update to Freshworks Inc.'s popular customer support software, Freshdesk, to date. Freshdesk Mint is engineered to ensure a faster, more intuitive customer support experience for businesses and their customers by simplifying customer interactions for agents and enabling faster issue resolution.

Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
Freshdesk is an easy-to-use multi-channel support tool that comes with a great phone channel feature. It should work in the way that you've described. It has a free 30-day trial, so I'd suggest giving it a spin.
Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
Freshdesk for all your customer support needs.
Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
I think Freshdesk, especially with the refreshed mint UI makes a great case for itself. The product is quite a bit cheaper than Zendesk, has a wonderful support team and a great set of features.
5 Alternatives to The Freshdesk Mint Experience

Kookoo

All in one call center software for SMB's.Zero agent rental.

Siftery
Setting up communication infrastructure for a business should be easy in this day and age. But it's not. Businesses have to deal with telcos, talk to chat providers etc. Kookoo solves that problem. You can get started in 2 minutes flat, we timed it ๐Ÿ˜€.
5 Alternatives to Kookoo

Intercom via SMS

Convert incoming customer texts into Intercom conversation

Intercom via SMS is an integration for Intercom to let your customers or leads text you and your support agents can reply to them directly from Intercom as text message. Goal is to make customers happier and close more deals by offering personal attention to customers - at scale, without changing their behaviour and without losing any productivity

JustCall
Cloud-based phone system for small businesses. Instant setup - no hardware or deskphones. Get international phone numbers in 58 countries. Integrates with Zendesk, Intercom, Zoho and more.
14 Alternatives to Intercom via SMS

Freshdesk

Everything you need to deliver exceptional customer support.

Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
Hey Gian! I think something like Freshdesk might be really really useful. It has a robust ticketing system, comes with built-in phone and email. It is a fairly lightweight tool, and it suits your requirements to the T. The support team is always available, and there's a 30-day free trial as well. I'd suggest you take it for a spin.
Kesava Mandiga- Curious cat. Writer. Explorer.
Freshdesk offers a great core CRM tool with add-ons that help manage projects, tasks and more.
Arun Sathiya- Happiness Engineer, Automattic
Freshdesk has changed how I do customer support. It's free for unlimited agents and has a robust set of features that make customer support very easy. Disclosure: I work with Freshworks Inc, the company that makes Freshdesk.
Siftery
When one thinks of customer support, irate customers and hassled service support staff come to your mind. And with the advent of social media, the challenges for companies have multiplied. Girish saw the opportunity to offer a solution, and thus was born Freshdesk.
8 Alternatives to Freshdesk

What are some great phone-tree softwares that isn't for managing a call center.

Trista KempaOps + CX
Aircall - Phone support made easy
"Really easy to configure and to set-up. You can also configure routing policies, forward call to a mobile, and send calls from Aircall."
Freshcaller - Call center software for startups and small teams
"A new product on the block. I'd say give it a spin."
Talkdesk - The all-in-one call center software for small business.
"not recommending -- just saving."

What is the best cloud telephony service?

Simon St JohnFounder, swapnights.com
Freshcaller - Call center software for startups and small teams
"You should look at Freshcaller, Simon. I believe it would fit your needs. Disclosure: I work with the team on launch and marketing."

What are the best services for telecom / calling and receiving calls on International number?

Naman BhutaniSales Specialist
Freshcaller - Call center software for startups and small teams
"Freshcaller might just be what you're on the lookout for!"
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