Nothing frustrates a customer more than repeating themselves on every call.
Memories lets your agent recall what happened in earlier conversations with the same person, so a returning caller does not start from zero.
In @Vaani Developer Platform you can choose how many past calls it remembers. Let one agent see the history of related agents, so the handoff between them feels continuous. also bring in your own customer details from your systems, such as plan, last order or account status from APIs
The result is calls that feel like a conversation with someone who knows you.
What should an agent remember about a returning customer?
@Vaani Developer Platform is the easiest platform for building voice agents!
@daksh_goel glad that you liked vaani dev platform. Pretty excited for what you build next with Vaani
@daksh_goel Thanks for the kind words, feel free to leave a review if you lvoed the platform :)
Always interesting when an internal tool becomes something other teams ask to use. Congrats on opening it up, Chandra and team!
@marianna_tymchuk Thanks ,
We exactly knew what can fail and our product has been stress tested against a million calls every month.
@marianna_tymchuk Glad you liked it. Can't wait to see what you build on Vaani Developer Platform! :)
Awesome team and product
Thank you so much @charu_gupta9, glad you loved it!
@charu_gupta9 thanks for the shoutout Charu!
Good luck guys! Looking great!
we already run our reasoning in a langgraph pipeline. can vaani handle just the voice and telephony around it?
@heeraa_ananthan Yeah absolutely, its a modular platform, you can bring your own models, plug it in and get going with all your use cases!
@heeraa_ananthan @chandrashekran_y How about node based pipeline? What are the type of models you guys support
Congrats on the launch, Chandra! Starting with languages where data is scarce really resonates. We just localized our app into 14 languages and learned how different "translated" and "sounds local" are.
To your question: the first agent I'd build is a Turkish booking assistant for a small café or studio. What I'd expect to break it: people switching between Turkish and English mid-sentence ("rezervasyonu cancel edebilir miyiz?"), and Turkish suffixes stacking onto names and dates. Curious how it handles code-switching like that.
Fellow maker launching today, good luck to the whole team! 🚀
@erenasiroglu Hey Eren, the use case of Turkish booking assistant for a small café or studio is the perfect case we have tested our platform against, do try it and let us know how it went, can wait to hear back from you, also share the platform amongst your connections for them to check it out, its many months of efforts we have put into this product!
Getting clean structured data out of every call instead of a transcript I have to reread is the part that makes this useful to a team, and going live on a real phone number without code is a big shortcut.
@karimbenkeroum Absolutely, these exactly the points that the exisiting products arent solving and we didnt want this feeling for our users.
@karimbenkeroum Yups. Do let us know what you think once you thoroughly test Vaani's platform!