I've been testing SigmaMind for about two weeks now, and honestly, it's been a breath of fresh air compared to other voice AI tools we've tried.
We were previously using a mix of different APIs (Twilio, OpenAI, some TTS service) and it was a mess. Constant latency issues, weird response delays, and every time something broke, it was a nightmare to debug because everything was duct-taped together.
What I really like about SigmaMind:
The speed is legit - I was skeptical about the sub-800ms claim, but the conversations actually feel natural. There's no awkward pause where you're waiting for the AI to respond. That alone makes a huge difference.
Setup was way easier than expected - I'm not a developer (more on the ops side), and I was able to build a basic support agent in like 20 minutes. The visual builder makes sense, and you don't need to write code unless you want to do something custom.
The integrations just work - We hooked it up to our helpdesk and calendar without any drama. This used to take our dev team days.
One thing that impressed me: We had a customer with a thick accent call in, and the agent handled it perfectly. Previous tools we tried would just fail or ask people to repeat themselves constantly.
Could be better: The dashboard is great for basic metrics, but I wish we could export more granular data for our own analytics. Also, documentation could be more detailed for some of the advanced features.
Thank you so much, Emanuel! It’s amazing hearing this from a fellow builder in the AI space. We’re constantly improving SigmaMind based on user feedback, and your words mean a lot to our team.