Nothing frustrates a customer more than repeating themselves on every call.
Memories lets your agent recall what happened in earlier conversations with the same person, so a returning caller does not start from zero.
In @Vaani Developer Platform you can choose how many past calls it remembers. Let one agent see the history of related agents, so the handoff between them feels continuous. also bring in your own customer details from your systems, such as plan, last order or account status from APIs
The result is calls that feel like a conversation with someone who knows you.
What should an agent remember about a returning customer?
been rooting for Vaani since day 0, and it’s been incredible to watch this product come to life!
@thestartupkid1 @chandrashekran_y @bhavya_singh11 and the entire team have put in so much effort, countless iterations, and late nights to get here. from the early days of building to finally launching on Product Hunt, so happy to see all that hard work come together. you guys deserve all the love and support today!
lesss gooo, team Vaani!
Thanks for all the love and backing from the very start @harkirat_singh3777 , means a lot to us!
@thestartupkid1 @chandrashekran_y @bhavya_singh11 @harkirat_singh3777 thank you so much for the support harkirat, means a lot!
"Every call ends with clean, structured data" is the sentence that matters. Voice demos are everywhere now; the winners are the teams where the call lands in a system instead of a transcript folder. Congrats to the team!
@christian__schneider Hey, Thanks for the comment, yes, we built these situations in mind.