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What’s the hardest part of understanding why shoppers leave before checkout?

We built UX Agent because we kept seeing ecommerce teams spend hours watching session replays, but still struggle to answer the real question: why did this shopper leave, and what should we fix first? Curious how other Shopify / DTC teams diagnose this today:
- Session replays?
- Surveys?
- Analytics funnels?
- Support tickets?
- Just intuition? Would love to hear what works, and what still feels painful.

UX Agent - Find why shoppers don't convert, and what to fix first.

UX Agent helps ecommerce teams find why shoppers leave before checkout, why they add to cart but do not buy, and what visible friction hurts conversion. Instead of manually watching hundreds of session replays and guessing why shoppers leave, UX Agent helps Shopify and DTC teams analyze user behavior across sessions and turns it into clear, evidence-backed insights. Built for ecommerce founders, growth teams, and CRO teams who want fewer dashboards and clearer decisions.