Crew 2.0 - The future of creative work

@uxdzen sometimes quality > quantity They are just more hands on and focus on top of the funnel vs Upwork(Odesk) that focuses on startups and smaller companies. I can't really tell any other difference, aside form the connivence of having a "project manager"

@uxdzen Hey thanks for the comment Hassan! Yes, personalization is one thing. The other big things are: 1. The quality of the curation we do upfront for both projects and members. We turn away about 70% of projects and we accept about 1% of professionals that apply based a variety of variables like responsiveness, etc.. 2. Real-time budget estimators based on data from 20,000+ projects so you know how much something costs upfront. 3. (Almost) automated project management. In Crew, your guided through from idea to completion with a mix of 'smart' messages that tell you what's next every step of the way based on your project. Because our product is not as smart as we'd like it to be yet, you also have constant access to your Happiness Concierge. And in case anything happens, we also offer Project Protection: https://crew.co/project-protection The main thing is does this all add up to good results in the end? As you mentioned, there are sites that claim to help you find a talented designer or developer or freelancer. And produce good results in the end. But we don't know if all deliver on that promise. What we do know is from the thousands of projects completed on Crew, our average customer review is 91% positive. Products made on Crew have been featured 100+ times in the App Store, have been the #1 trending search in the App Store (http://backstage.crew.co/compani...), have gone on to raise $20 million+ in funding, and featured on stage at an Apple Keynote event (http://backstage.crew.co/crew-ap...). To me this is the big difference. Can you design a full system that consistently results in high quality work that people are happy about. Thanks again for checking it out Hassan :)

@mikaelcho mic drop!

@ramykhuffash Hey Ramy! Major things in this release: 1. Real-time everything. No more email. No more forms. Real-time chat with our Happiness team, real-time chat with the collaborators on your project. Since launching real-time chat, the time it’s taken to start a project has plummeted from 48 hours to less than fifteen minutes. 2. A smarter Crewbot. She’s been there for years but hasn't been that smart. If you start a project today, you’ll be greeted by our friendly Crewbot, who’ll ask a few questions about your project. She’ll then introduce you to one of our (human) Happiness team members, who’ll take you from there. 3. Access to a Happiness Concierge during your entire project. From the minute you submit your project, to the minute you deploy it for the world to see, you’ll be guided along by your very own Happiness Concierge and have real-time access to your Happiness Concierge right from your project page. 4. Search. Looking for an old message? The Crew FAQ? Your project agreement? Specs? Drafts? A wireframe, perchance? Quickly locate any project detail, no matter how old or obscure. Thanks Ramy :)

@krisryanwhite hey Kris! Yes 100% agree. Writing is so important yet it's often an afterthought. Coincidently, I just wrote about this topic: "Authenticity vs. Beauty: Why you don't need design like Apple" http://crew.cm/1rx3psp We expect to offer writing and other types of creative services in the near future.

@uvarovdd @mikaelcho Interested in those questions as well. I'll add a third: Is client/freelancer communication mostly done via the crew app (which is now chat, I assume). Or do clients still mostly expect to skype/voice call to have meetings etc.

@uvarovdd hey Ivan! Thanks for the questions. 1) Avg. amount Crew members make is $18k/yr. 2) about 40% of our members use Crew as their sole/primary source of work. 15% of our members earn $50k+ through us. We work with each accepted member to try and give them the desired amount of work they want. This is why membership is invite-only so we can ensure there's a consistent level of work for all members.

@shtefcs Thanks so much Stefan! So happy we've been able to be a source of inspiration. If you ever run into anything you have a question on shoot me a tweet and I'll try my best to help :)

@cenk thanks so much Cenk :)

@stephenmarklevi Hey Stephen! Thanks for the question. You can add an option in the original project scope for future development so you can work with the same developer/designer. If needed, we also can find another one of our members to take over a project that requires future updates. Does that help? Thanks again Stephen :)

@mikaelcho Yes, greatly. Thank you very much.

@stephenmarklevi Hmmm, thanks for sharing this with me. I'm checking with our team on what the situation was here.

@stephenmarklevi hey Stephen. So I found out what this was. To respect the privacy of the person who made these comments, I won't mention names and some details but the gist of the situation was this customer attempted to chargeback stating they did not start a project. When we provided substantial proof they did start the project, the payment processor sided with us which evidently irritated this customer. We take great pride in the quality of service we offer and 99% of the projects on Crew never have an issue. I hope this helps shed some light on this situation. Happy to help if you have any other questions. Mikael

@mikaelcho Thank you for the information!