Intercom has always been great for marketing and support teams. Today, we released 15 brand new features that make Intercom great for sales teams too. It’s the natural next step towards our mission of making internet business personal. Now your sales, marketing and support teams can communicate with your customers in one place.
Intercom for Slack is a new two-way integration makes it easy to convert your hottest leads right from Slack. Get instant notifications about new conversations, quickly respond and qualify leads without leaving the app you already have open all day. You can choose exactly what you’re notified about in which Slack channels, so you can focus on your best opportunities first.
Intercom on Marketing is packed with ideas, suggestions and lessons from across the entire spectrum of marketing, from messaging to monetization, that we learned over the last 6 years, as we grew from 0 to over 20,000 customers.
The Growth Handbook is packed full of practical advice on how to rapidly grow your business. It features interviews with Intercom executives as well as people who have built some of the software companies we most admire.
Build apps for over 30,000 of the world’s fastest-growing businesses and get discovered in the new Intercom App Store. Plus, easily develop, publish, and maintain apps with our new developer tools, including free developer workspaces, powerful APIs, and comprehensive docs.
Intercom on Customer Engagement is the newest book from the good folks at @Intercom. It provides actionable messaging strategies to help improve customer engagement and grow your business.
Intercom on Product Management provides practical frameworks for navigating the hard choices facing product managers, so that you can ship a product that people want and will use time after time. Intercom's most popular book to date, it's gotten a full visual refresh and is now available for the fist time as an audiobook.
