Indicative
Product analytics for your data warehouse
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Tara McQuaide

Journeys by Indicative - Discover all the paths customers take through your product

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Indicative's latest feature, Customer Journeys helps you discover the most common paths customers take through your product and towards conversion. Build Multipath Funnels and Cohorts based on how customers move through your product for further analysis.

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Tara McQuaide
Indicative
Maker
Hey there Product Hunt 👋👋, Indicative Customer Journeys is our latest feature that helps you discover the most common paths customers take through your product, website, and towards conversion. Now Indicative users can visualize the most complete customer Journey: ➡️ Identify the Journeys that lead to conversion ➡️ Answer common questions like "what users do after they create an account or log on to your product?" ➡️ Identify the path users most frequently take through your product to inform your product roadmap and improve the customer experience Interact with the Journeys customers take: ➡️ Understand new user behavior by mapping their Journeys ➡️ Analyze the difference in the way new and existing users navigate the product ➡️ Build new Funnels and Cohorts or refine existing ones based on an in-depth analysis of how customers journey through your product from one starting event Eliminate churn completely: ➡️ Know what paths customers take before they cancel, drop off, or churn ➡️ Prioritize your product roadmap by improving features that lead to churn ➡️ Identify the most common paths that lead to churn and change the behaviors of customers before they drop off Indicative connects directly to your data warehouse, creating a single source of truth that enables complex data analysis. Our multidimensional user flows quickly diagnose drop-offs and identify high-conversion paths, allowing you to obtain a truly holistic view of your customer. No code or SQL knowledge required.
Eugene Hauptmann
@tara_mcquaide nice. That’s what GA should look like. Any plans for historic data visualization?
jeremy44
Indicative
Maker
@tara_mcquaide @eugenehp Hi Eugene, yes! Indicative can connect to your data warehouse/lake for easy historical analysis.
Kumar Mettu
@tara_mcquaide @eugenehp GA Used to have this feature (At least GA for mobile apps). For whatever reason, Google decided to remove it with Firebase integration.
Tara McQuaide
Indicative
Maker
@eugenehp @kumarmettu Yeah, it is a bummer. If you're curious, we have a pretty good write-up of how Indicative compares to GA here: https://www.indicative.com/indic...
Eugene Hauptmann
@kumarmettu @tara_mcquaide nice. Thanks for sharing!
Aleks Bochkov
Helpdesk by LabiDesk
Looks great! Congrats 🚀
Tara McQuaide
Indicative
Maker
@bochkovaleks Appreciate you showing support, Aleks!
Patrick Thompson
Clarify
Congrats on the launch! Sankey charts ftw.
jeremy44
Indicative
Maker
@patrickt010 Thanks!
Jason Lannert
Journeys makes it super easy to learn what my customers will do next! it has helped me increase conversion and lower churn. love Journeys!
jeremy44
Indicative
Maker
@jason_lannert Happy to hear that! Thanks Jason!
Ivanna Wendel
Helpdesk by LabiDesk
Very useful tool for creating a customer-focused mentality throughout the company. Great job!
Tara McQuaide
Indicative
Maker
@ivanna_wendel Thanks! Glad you like it :)
Ken Savage
Does indicative tell me where the traffic came from and the complete Journey they took through the site?
Tara McQuaide
Indicative
Maker
@kensavage Hey Ken, yes Indicative will show you where traffic first came from, followed by the paths of action or journeys taken thereafter.
ayberk bozkus
It was a creative project, I will try. How can we implement ?
Tara McQuaide
Indicative
Maker
@ayberkbozkus Hey there! We have public demo data set available for free that can be accessed by navigating to the GET IT button above. Alternatively, you can log in at indicative.com
Bogdan Ionita
Great UI, gotta love analytics :D
Tara McQuaide
Indicative
Maker
@bogdan_ionita Thanks! We do too :)
Lincoln Singh
Great tool! Congrats guys.
Tara McQuaide
Indicative
Maker
@lincoln_singh Thanks, Lincoln - appreciate you checking us out and showing support.
Frank Foster
Really smooth build guys. I love it!
Tara McQuaide
Indicative
Maker
@frank_foster2 Appreciate it, Frank! I'll be sure to let our dev and product team know as they really crushed it on this one :)
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