So far has been a great product, and opportunity for us to connect with our prospective clients in a deeper way. Planning to roll it out for our account management and support soon.
As for the product - Easy to use, great mobile capabilities, and a MUCH cleaner and visually appealing UI than any of the other website chat software systems we looked at. Definitely a step ahead.
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Hi Shalin,
My name's Nata, I'm the editor at Insights.VC, and we're collecting makers' insights on how to launch on Product Hunt, to help other founders: https://insights.vc/collections/....
If you have anything to share, we'll be happy to add your insights to the collection. Care to share?
@billlecart Sure, would be more than happy to share. DM on twitter and will take it from there: @shalin10
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I've been waiting for access to this for awhile. Haven't been happy with any customer chat tools yet after trying firehose (app was totally broken), Zopim, and Olark. I guess we're an outlier in terms of being a consumer-facing company who likes to chat with users but here we are ;)
WTF does it do??? It's not clear even from your entire website
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Great stuff guys. I got a demo from Mani and Shalin and I really like the attention to the Shopify integration and how the customer data appears in the dashboard for agents to quick view without toggling around. There are a few key things to work on like the mobile app and added visitor info, but we're happy to be on board with you guys through your beta.
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