Hello! Quick question: do you use TikTok to promote your business? If yes, do you consider TikTok as a game-changer in your social media marketing? If no, do you plan to post content there?
We spent months cleaning up an interface that worked fine but looked a bit dated, only to watch users get completely disoriented by the new layout.
Even though the new design scored much higher on aesthetics and modern UI tests, our churn spiked because people couldn't find their regular daily workflows anymore. Muscle memory matters way more than pretty padding.
How do you roll out a massive UI overhaul without frustrating your oldest power users?
We kept listening to customer feedback and adding features to make our product more useful. Every request seemed reasonable and shipping new functionality felt like progress. But over time the product became harder to navigate. New users struggled to understand where to start while existing users only relied on a small portion of what we had built. It made us question whether we were solving more problems or simply making the product more complicated.
For founders building SaaS products how do you decide which feature requests deserve attention and when is saying no better for the product?
When I started my newsletter 2 years ago, I used Mailchimp I was familiar with it from previous projects because it offered fairly extensive analytics and testing. The problem was that the articles weren t public. Mailchimp is more suitable for business newsletters like sales offers, etc.
Monetization:
When I wanted to take the next step and monetise, I looked into Beehiiv. At that time, however, I wasn t in the mood to pay the costs without yet earning any revenue in my opinion, Beehiiv has the best monetisation model (subscriptions, ad revenue sharing, sponsorships, etc.). Considering costs...
I see a lot of tech products on Product Hunt that are meant to improve someone else's business situation, and as many makers as possible are ideally targeting the B2B market.
However, this past week I've also seen a lot of "fun" products that not only made it into the featured category but also earned one of the product of the day titles.
Our free tier adoption was incredible thousands of daily active users who loved the product and used it constantly. We thought converting them to paid would be a simple numbers game.
Instead when we launched paid tiers, conversion was painfully low. It turned out the free version was too good, solving 100% of their problem without forcing them to evaluate its true long-term value.
For founders managing freemium models: how do you draw the line between a great free experience and a paywall that actually drives sustainable conversions?