I've been going deep on Telegram as a prospecting channel and I'm curious how others handle it.
The problem I keep hitting: Telegram communities are full of buying signals people asking for tool recommendations, complaining about a workflow, looking to switch vendors but reading every thread manually doesn't scale, and scraping members is spammy and mostly useless.
What is the most frictionless way to educate and support your customers, and keep them for life? - What have you tried so far?
- What has worked well?
- What's not working at all?
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I suppose all startup founders have experience in creating their business model including purpose, target customers, offerings, strategies, infrastructure, sourcing, trading practices, etc. How did you handle it? Did you use some canvas/tool for help? Do you change/update your business vision?